Troubleshooting & FAQs

⚙ Generic troubleshooting and FAQ

• 📣 Understanding our bug reporting and prioritization process
• ⭐️ Contacting Meetup Support
• I'm unable to Download the Meetup App on my Android device
• How to take a screenshot
• How to take a screen recording
• What browsers and operating systems does Meetup support?
• See all 11 articles

📥 Issues with notifications and communication tools

• Troubleshooting on excessive amount of notifications from Meetup
• Troubleshooting on missing email and push notifications
• I can’t unsubscribe from some emails I’m receiving from Meetup
• Why am I unable to send messages to others?
• I can't see new messages I'm being notified of
• Why aren't my announcement list messages being sent?

🛠️ Technical issues with groups and events

• I subscribed to Meetup Pro, but I receive an error message when I try to create my second group.
• I lost access to groups I'm a member of and can't find them anymore
• Why aren’t my events or groups visible in public views or showing up first in my area?
• The groups or events I organize suddenly disappeared from my Meetup account
• I get an error saying “The page you're looking for doesn't exist" when editing group settings
• I'm unable to join a group
• See all 12 articles

📸 Technical issues with photo management

• Why can't I upload a photo?
• I can't see some of the photos that were uploaded in a group's album
• I’m unable to change my group’s, event’s or personal profile picture