If you’ve noticed that you stopped receiving Meetup updates or aren’t getting notifications from your groups and fellow members, there are a few reasons this might be happening. Certain types of notifications may not be sent based on your current notification settings, or your email filters and settings could be affecting email delivery.
This guide will walk you through common reasons for missing notifications and provide steps to help you receive Meetup emails as expected.
1. Check Your Notification Settings
Meetup only sends notifications based on your preferences. If your settings are turned off, you won’t receive notifications.
Verify Your Email Settings
- Go to your Meetup Email Settings
- Click Edit next to each group
- Toggle on the notifications you want to receive
Check Push Notifications (Mobile Users)
If push notifications are enabled, you might not receive emails for the same updates. To receive an email instead, you can disable push notifications from the Meetup app on your mobile device.
Reset Your Email Preferences
If you suspect an issue with email delivery, resetting your preferences can help:
- Go to your Meetup Email Settings
- Click Turn off at the bottom of the screen
- Wait a few seconds and click Turn on email notifications to refresh your email notifications
2. Check Your Email Inbox & Spam Filters
Even when emails are sent, they can sometimes be filtered or delayed by your email provider.
Look in Spam, Junk, or Promotions Folders
- If Meetup emails are landing in spam, mark them as Not Spam
- If you’ve previously marked Meetup emails as spam, your email provider may now filter them automatically
Add Meetup to Your Safe Senders List
- Add info@meetup.com to your contacts or whitelist it in your email settings to ensure emails land in your inbox
Search for Meetup Emails
- Emails may be filtered into categories like Promotions, Social, or Updates, depending on your email provider
3. Additional Considerations
Organizers May Choose Not to Send Announcements of New Events
- If you’re missing new event notifications, keep in mind that event organizers can schedule events without sending an email announcement
- You can always check your group’s event page for upcoming activities
💡 To help clarify which notifications you should expect, we’ve put together a detailed guide: What notifications should organizers and members receive?
If you’ve checked everything above and still aren’t receiving emails, let us know! Our team will be happy to investigate further.