If you’ve noticed that you stopped receiving Meetup updates or were not notified in any way about activity from your groups or fellow members, there are a few possible reasons. Certain types of notifications may not be sent based on your current notification settings, or your email filters and settings could be affecting email delivery.
This guide will walk you through common reasons for missing notifications and provide steps to help you receive Meetup emails as expected.
1. Check Your Notification Settings
Meetup only sends notifications based on your preferences. If your settings are turned off, you won’t receive notifications.
Verify Your Email Settings
Go to your Meetup Email Settings
Scroll to the bottom and click Edit next to each group
Toggle on the notifications you want to receive
Check Push Notifications (Mobile Users)
👉 If push notifications are enabled, you might not receive emails for the same updates.
To receive an email instead, you can disable push notifications from the Meetup app on your mobile device.
Opt to get both Email and Push notifications
If you're unsure about which notifications were enabled as Push for your mobile devices, you can always choose to toggle the Send both email and push option.
This will ensure that you get an email update even if you also have Push notifications enabled for the same sort of communication (something that wouldn't happen by default).
Reset Your Email Preferences
If you suspect an issue with email delivery, resetting your preferences can help:
Go to your Meetup Email Settings
Click Turn off at the bottom of the screen
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Wait a few seconds and click Turn on email notifications to refresh your email notifications
2. Check Your Email Inbox & Spam Filters
Even when emails are sent, they can sometimes be filtered or delayed by your email provider.
Look in Spam, Junk, or Promotions Folders
If Meetup emails are landing in spam, mark them as Not Spam
If you’ve previously marked Meetup emails as spam, your email provider may now filter them automatically
Add Meetup to Your Safe Senders List
Add info@meetup.com to your contacts or whitelist it in your email settings to ensure emails land in your inbox
Search for Meetup Emails
Emails may be filtered into categories like Promotions, Social, or Updates, depending on your email provider
3. Additional Considerations
Organizers May Choose Not to Send Announcements of New Events
If you’re missing new event notifications, keep in mind that event organizers can schedule events without sending an email announcement
You can always check your group’s event page for upcoming activities
💡 To help clarify which notifications you should expect, we’ve put together a detailed guide: What notifications should organizers and members receive?
If you’ve checked everything above and still aren’t receiving emails, let us know! Our team will be happy to investigate further.