If your group members aren’t receiving messages sent via your announcement list, there could be a few different reasons. Below are the most common causes and suggestions to ensure your message reaches your members successfully.
Confirm Your First-Time Use
If this is your first time sending a message via the announcement list, Meetup will send a confirmation email before delivering it to the group.
Make sure to:
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Check your inbox for an email asking you to confirm the announcement.
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Click the confirmation link in that email to authorize the send.
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If you don’t see the email, check your Spam, Promotions, or other filtered folders.
Use the Correct Email Address
Announcement list messages must be sent from the email address associated with your Meetup organizer account.
This is a security measure to prevent unauthorized or spammy messages.
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Double-check that you're using the same email tied to your Meetup profile.
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If you send from another address—even one used for other Meetup groups—your message won’t go through.
Keep Attachments Within Size Limits
There is a 2MB total size limit for messages sent via the announcement list.
This includes:
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The message body
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Any attachments
If your email includes large files (e.g., images or PDFs), consider reducing the size or linking to the content instead.
Expect Possible Delays with Large Groups
In groups with a high number of members, emails can take longer to process and deliver—especially during peak hours. If your group is large, it’s normal for there to be a delay of several minutes (or even longer) before emails are received.