If your question or concern isn’t listed in our Help Center, you can contact our Meetup Support team by submitting a ticket through our Contact Form.
Please, select the correct category related to your request. You can take a look at the table below to know what to select.
After submitting the ticket, in most cases you will receive a first automated response based on the option you selected, including all the first troubleshooting steps you may follow to solve your concern.
If the issue still occurs after taking the suggested steps, or if the answer to your question isn't listed in the auto-reply, feel free to reply back to the email, and a Support agent will be in touch with you as soon as possible.
Click on the right category for your request
| 👤 Login and access issues You can’t access your Meetup account. |
You’re a PRO organizer seeking dedicated support. |
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💰 Subscriptions, Payments and refunds Issues or support needs related to your subscription, payments you made and refund requests. |
Report a bug or a technical issue you experienced. |
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Policy-related requests and questions. |
🔒 Account and You’d like to cancel your account and your data following GDPR or other data protection regulations. |
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📣 Feedback and feature requests Provide feedback on Meetup or suggest a new feature. |
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Steps to reach out to us
| 🖥️ On desktop and mobile web |
 On the Meetup Member app |
 On the Meetup Organizer app |
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1. From the Meetup Help Center click on the circular icon in the top right-corner to sign in |
1. Log in to your Meetup account and from the Home tab, tap on your Profile icon in the top right-hand corner |
1. Log in to your Meetup account |