Submit a request

What do you have a question about?

Your email address

Could you describe the login issue you're encountering?

Choose the reason why you cannot access your account

What error message are you seeing?

Please choose the error message option that matches your experience

What credential are you not receiving?

Please select the communication you're not receiving.

Do you have access to the email linked to your account?

Are you logged in to the Meetup app on my mobile device?

Provide a list of possible email address that might be linked to your account(s)

This will help us confirm your identity.

Mention the names of the members you’ve most recently sent personal messages to.

This will help us confirm your identity.

Have you linked any credit cards to your account to use it for payments on Meetup?

We might need this additional information to identify you and help you log in.

Provide the type of credit card used.

Mention the name as it appears on the credit card.

Provide your billing ZIP code.

Please provide the last four digits of your credit card number.

Specify the date and amount of the last charge from Meetup, if any.

Provide the card’s expiration date.

Do you give us your consent to to reset your login credentials in case of need?

We might need to provide you with a new password to restore access to your account.

Platform

What platform are you accessing Meetup from?

Subject

Please provide general context for your inquiry. (Subscription, groups, events, notifications, etc.)

Describe your problem or request

Tell us the details of what you need help with, and a Community Team member will get back to you as soon as possible.

I consent to being contacted to provide feedback on the support service received after submitting this ticket

I acknowledge Meetup's Privacy Policy.

By submitting your request, you acknowledge that we may send the content of your communications to a third-party AI vendor to help us route and respond to your inquiry. Your data will be treated as confidential and it will NOT be used to train Al models. To learn more about how we process personal data, see our Privacy Policy: https://meetu.ps/3pnKx8 .

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