There may be several reasons why you can't access your Meetup account. Here are the most common one and the relevant solutions for each:
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When typing your password, you receive an error message saying you're registered through third party. This error means that you originally registered your account through Facebook, Google, or Apple, sign in using the Facebook, Google, or Apple buttons on the Login page and if you try logging in with your email and password, our system will not recognize your log-in attempt.
To solve the issue, Use the right third-party log in methods to access your account.
If you can't access your Facebook, Google, or Apple account, you can create a new Meetup password - You receive an error message saying your account was deactivated for inactivity. If you haven't logged into your account in a while, you may need to activate a disabled account.
- The password you're typing is incorrect. If you've forgotten your password, learn how to reset your password by following the steps listed in the article Resetting a password. If you don't receive a password reset email, the article I didn't receive a password reset email may explain why.
- You receive a generic error message on the mobile app or website that invites you to try and log in later. This error could be due to a temporary outage. To solve it, we suggest to uninstall and re-install the app before trying to log in again. In the meantime, you're welcome to log in to your account on Meetup's desktop version.
- You're unsure of which email address you used to create your Meetup account. If you have multiple email addresses and you're not sure which you used to register for Meetup, check your email inboxes to see which address receives email notifications from us. Keep in mind that if you have more than one account, logging into the wrong one will make you access the wrong information.
If none of the scenarios above apply to your case, or if you don't have access to the email address you used to register on Meetup, please don't hesitate to contact our Customer Support and provide screenshots or screen recordings of your experience, as well as details about how you're logging in (iOS or Android app, desktop web, or mobile web).