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Why can't I log into my account?

There may be several reasons why you can't access your Meetup account. Here are the most common ones and the relevant solutions for each:

🔹 1. Third-party registration

If you're receiving an error that says you're registered through a third party when entering your password, it means you originally signed up using Facebook, Google, or Apple. In that case:

  • Use the Facebook, Google, or Apple button on the login page instead of entering your email and password.

  • If you can no longer access your third-party account, create a new Meetup password to bypass third-party login.

🔹 2. Inactive account

If you see a message that your account has been deactivated or disabled, it may be due to one of the following reasons:

  • Extended inactivity: Accounts that have been inactive for more than six months may be automatically disabled.

  • Email issues or multiple reset requests: If the email address on your account is no longer receiving Meetup notifications — or if you've submitted multiple password reset requests in a short period — your account may be temporarily blocked for security reasons.

  • Flagged messages: If your messages have been reported by other members or detected by our spam filters, your account could be disabled for review.

To regain access, please contact Meetup Customer Support. We’ll review your account and help you restore access if appropriate.

🔹 3. Incorrect password

If you get an error about an incorrect password:

🔹 4. Generic login error / temporary outage

If you’re seeing a generic error message (e.g., “Try again later”) on the app or website:

  • It may be caused by a temporary issue or outage.

  • Try uninstalling and reinstalling the Meetup app.

  • You can also try logging in via the desktop version of the site in the meantime.

🔹 5. Wrong email address or multiple accounts

If you’re not sure which email address is associated with your Meetup account:

  • Check your inboxes for Meetup email notifications to identify the correct one.

  • If you have multiple accounts, logging in with a different email might show you a different Meetup profile.

If none of the scenarios above apply to your case, or if you don't have access to the email address you used to register on Meetup, please don't hesitate to contact our Customer Support and provide screenshots or screen recordings of your experience, as well as details about how you're logging in (iOS or Android app, desktop web, or mobile web).

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