When you request a new password, you should receive an email confirming the request within five to ten minutes of the request. If you haven’t received your password reset email, the email may be in a folder other than your inbox or you may not be receiving emails from Meetup.
Check spam folders and create a Meetup contact
Sometimes emails from Meetup get caught in spam or junk folders. If you find any emails from Meetup in your spam folder, mark them as safe. If you use Gmail, make sure you check the social tab in your inbox.
Your password reset email was sent from firstname.lastname@example.org. You can add this email address to your address book or contacts list and try requesting a new password again.
Request a new password reset email
If you’re not receiving any emails from Meetup, please contact us and let us know you’ve requested a password reset, but have not received an email.