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Why do I keep getting logged out?

If you’re unable to stay logged in on your desktop web browser, we have a few ideas of what may be at the root of the problem.

If you’re still having trouble staying logged in after looking into possibilities above, please contact us below and send us an email. It would be really helpful if you would include:

  • Type of computer you’re using (PC/Mac)
  • Operating system and version
  • Browser (e.g., Explorer, Firefox, Chrome, Safari, etc.) and version
  • Name of any antivirus and/or spyware software on your computer
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