After an event, members who RSVPed are invited to submit a rating and can choose from a list of follow-up responses, including leaving a textual review. Members who RSVPed but did not attend the event can opt out from leaving feedback. As of [date] these ratings and reviews are displayed publicly to everyone on the Meetup platform.
On your group homepage, as well as on your event pages, you'll see the average star rating of all of your group's past events.
Only when groups have less than 5 ratings, the average rating will not be shown, to avoid single ratings skewing the average.
In addition, on your group’s page you’ll also see an overview of your group’s ratings and reviews, including the most cited notable aspects mentioned by reviewers.
Clicking on the ‘n reviews’ link at the top of the group/event page or on the ‘See all’ link on the overview section takes you to a dedicated Event Feedback Overview page for your group, which offers more detailed statistics and insights into the reviews attendees submit after each event.
Where can I see a feedback summary of a specific event I hosted?
Only organizers, Leadership Team members, and event hosts can view a summary of feedback shared about specific events.
In addition to ratings, this page gives more details about:
- Show-up results - Check the Meetup for Organizers app for more.
- Rating breakdown - See how many attendees submitted star ratings.
- What people had to say - Connect with attendees who submitted feedback.
- What people liked - Quantify the feedback you've received.
- Your group info - Compare this event against others you've hosted.
- Recent events - Navigate to another event's feedback.
- Organizer resources - Learn how to elevate your attendee's experience.
How can I view an event feedback summary?
Desktop and mobile web
- Navigate to your group’s homepage.
- Go to your Event Feedback Overview page and scroll down to Past events.
- Choose a past event.
- Select View feedback.
Meetup for Organizers app
- Navigate to a past event.
- Tap the star rating underneath the event title.
- The feedback summary page will open in a Mobile Web browser.
Who can share feedback about an event or group?
Members who have RSVPed as attending an event are invited to share feedback after the event has ended. Feedback cannot be edited once it’s submitted.
Learn more about how members share feedback about an event.
As an organizer, can I delete a piece of feedback that an attendee left for one of my events?
At present, it's not possible to cancel or edit a piece of feedback or a rating that was left for an event.
If you'd like to reach out to an attendee who left a review, click the three dots "..." icon beneath their review and select Message member from the dropdown menu. You can also report a review that violates our Community Guidelines. Learn more about this in our dedicated article I can’t see or delete feedback or ratings left from an attendee.