The event feedback overview page is a place to celebrate the work you've done, recognize the impact you've made on your members' experiences, and illuminate ways to improve your next event. Explore what people liked, what went wrong, and read open-ended reviews shared by your members.
Who can see my events’ or groups’ ratings, and where is this information available?
As of March 26, 2025, everyone on the Meetup platform can see a group’s average rating and textual reviews.
On a group homepage, as well as on event pages, you'll see the average star rating of all of the group's past events.
The average rating will only be shown when groups have more than 5 ratings, to avoid single ratings skewing the average.
In addition, on a group’s page, you’ll also see an overview of the group’s ratings and reviews, including the most cited notable aspects mentioned by reviewers.
Ratings are determined by your event attendees, who are prompted to leave feedback after an event. Learn more about how attendees share event feedback.
Click the star rating to open your event feedback overview page.
How can I view more detailed feedback about an event I hosted?
On the event feedback overview page, you can see the average score across all reviews.
You can also take a closer look at:
- Individual star ratings - Average event ratings (by star)
- What people liked
- What went wrong
- All events or all reviews
Scroll down to see a summary of each event's ratings: note that this section is currently not visible to any members of your group or other Meetup users, unless they are part of your Leadership Team. This means that only the organizer and the leadership team of a given group can see an event’s ratings summary. Click on any rating to review individual feedback responses for that event.
Filter all event feedback summaries by:
- All reviews
- All reviews with feedback comments
- Number of stars
You may also sort ratings by how recently the feedback was submitted or by how highly the event was rated.
How do I reply to an event review?
As a primary organizer, you can reply to event reviews directly from the event feedback overview page:
- Go to your group’s main page
- Click your group star rating (displayed under your group name)
- This will open the feedback overview page
- Find the review you want to reply to under the All reviews tab and click Reply
Important:
- Only the primary organizer can post a reply
- You can post one reply per review
- You can edit or delete your reply if needed by clicking the three-dot icon inside your reply and selecting the Delete or Edit option
How do I file a report for an inappropriate or misleading review?
When viewing All Reviews, click the … (three dots) icon to open a dropdown menu.
Select Report feedback to flag an irrelevant review or a review submitted in bad faith. Learn more about submitting reports.
How can I improve or increase my star rating?
The best way to get a higher star rating for your group is to host more events and accrue better reviews. Use the What went wrong section to identify key areas where your events can be improved. The following articles offer tips to address event critiques: