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Contacting Meetup Support

If your question or concern isn’t listed in our Help Center, you can contact our Meetup Support team by submitting a ticket through our Contact Form.

Please, select the correct category related to your request. You can take a look at the table below to know what to select.

After submitting the ticket, in most cases you will receive a first automated response based on the option you selected, including all the first troubleshooting steps you may follow to solve your concern.

If the issue still occurs after taking the suggested steps, or if the answer to your question isn't listed in the auto-reply, feel free to reply back to the email, and a Support agent will be in touch with you as soon as possible.

 

Click on the right category for your request

👤 Login and access issues

You can’t access or create a Meetup account.

🎩 PRO Organizers support

You’re a PRO organizer seeking dedicated support.

👥 Subscription plans
and groups

Issues or support needs related to your subscription and your groups.

💰 Payments and refunds

Questions and requests on your made and received payments and refunds.

✉️ Email and
notifications issues

Report concerns and questions around emails and notifications.

🐞 Bugs and issues report

Report a technical issue or bug you experienced.

📣 Feedback and
feature requests

Provide feedback on Meetup or suggest a new feature.

🚓 Policy issue

Policy-related requests and questions.

🔒 Account and
data erasure request

You’d like to cancel your account and your data following GDPR or other data protection regulations.

 

Steps to reach out to us

🖥️ On desktop
and mobile web		 :meetup:On the Meetup
Member app		 :meetuporganizer: On the Meetup Organizer app

1. From the Meetup Help Center click on the circular icon in the top right-corner to sign in

2. Once you’re logged in, use the
Help contact widget to look for your answers more quickly

3. If the suggested articles and answers don’t provide a solution to your request, click the
Contact Us button to file in a request through our form

4. ❗If you can’t log in to your account, you can still access the Contact form at the end of every article in our Help Center or through this link

1. Log in to your Meetup account and from the Home tab, tap on your Profile icon in the top right-hand corner

2. Tap the ⚙️ symbol on the upper right side

3. Tap on
Help

1. Log in to your Meetup account

2. From the 
Home tab, tap on your Profile icon in the top right-hand corner

3. Tap on
Report a bug / Contact support or Share feedback / Feature request
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