⭐️ Contacting Meetup Support

If your question or concern isn’t listed in our Help Center, you can contact our Meetup Support team by submitting a ticket through our Contact Form.

Please, select the correct category related to your request. You can take a look at the table below to know what to select.

After submitting the ticket, in most cases you will receive a first automated response based on your specific request, including all the first troubleshooting steps you may follow to solve your concern.

If:

The issue still occurs after taking the suggested steps, or
The answer to your question isn't listed in the auto-reply

Feel free to reply back to the email, and a Support agent will be in touch with you as soon as possible.

Click on the right category for your request

👤 Login and account access issues

You need help creating a Meetup account or accessing your existing account.

💳 Subscriptions

You need help with starting, managing, or cancelling your Meetup subscription.

💰 Billing & Payments

Questions about charges, invoices, or payment methods.

🐞 Report a technical issue

Report a bug or a technical issue you experienced.

💵 Tax exemption

Apply for a tax exemption.

🧑‍🤝‍🧑 Groups management

You need help with managing your Meetup group or network, including transferring, closing, or regaining group ownership.

📣 Feedback and feature requests

Provide feedback on Meetup or suggest a new feature.

🚓 Report a policy violation

Report inappropriate content, groups, members, or intellectual property violations.

🛠️ API Support

You need assistance with Meetup's API usage or integrations.

Steps to reach out to us

🖥️ On desktop and mobile web	On the Meetup Member app	On the Meetup Organizer app
1. From the Meetup Help Center click on the circular icon in the top right-corner to sign in to your account 2. Once you’re logged in, scroll until the very bottom of the Help Center page you're on 3. Look for the Submit a request button to file in a request through our form ❗️Most form selections are only accessible after logging in. Make sure you're in the correct account before you send your inquiry.	1. Log in to your Meetup account and from the Home tab, tap on your Profile right ar\t the top of the page 2. Tap the ⚙️ symbol on the upper right side 3. Scroll down and tap Get Help to access our Contact form	1. Log in to your Meetup account 2. From the Groups tab, tap on your Profile icon in the top right-hand corner 3. Tap on Report a bug / Contact support or Share feedback / Feature request

🖥️ On desktop
and mobile web

On the Meetup
Member app

On the Meetup Organizer app

1. From the Meetup Help Center click on the circular icon in the top right-corner to sign in to your account

2. Once you’re logged in, scroll until the very bottom of the Help Center page you're on

3. Look for the Submit a request button to file in a request through our form

❗️Most form selections are only accessible after logging in. Make sure you're in the correct account before you send your inquiry.

1. Log in to your Meetup account and from the Home tab, tap on your Profile right ar\t the top of the page

2. Tap the ⚙️ symbol on the upper right side

3. Scroll down and tap Get Help to access our Contact form

1. Log in to your Meetup account

2. From the
Groups tab, tap on your Profile icon in the top right-hand corner

3. Tap on
Report a bug / Contact support or Share feedback / Feature request