Meetup only issues refunds to eligible organizers who started a subscription on Meetup’s website or through the Google Play Store. Consumer protection regulations may apply to subscribers in the European Union.
First subscription payments
Meetup will issue refunds for payments if requested within 14 days of the first charge. This does not apply to monthly subscriptions.
Meetup will issue refunds for renewal payments if requested within 30 days of the subscription’s auto-renewal. This does not apply to monthly subscriptions.
To stop your subscription from renewing automatically, you can cancel your subscription at any time.
Groups handed over to a new organizer
Meetup will provide a partial refund for the remaining months on an organizer's last subscription payment if they:
- Have stepped down as the organizer of their group and if their group has been taken over by a new organizer with an active subscription
- Have requested a refund before the end of their subscription
- Are not the organizer of any other groups at the time of the refund request
This does not apply to monthly subscriptions.
Requesting a refund for a subscription payment
To request a refund based on the criteria above, please contact us.
Apple App Store subscribers
If you've purchased a subscription through the Apple App Store, all refunds are handled by Apple and subject to Apple’s Terms of Sale. To request a refund for an App Store purchase, contact Apple Support.
Google Play subscribers
If you've purchased a subscription through the Google Play store, all refunds are handled by Google and subject to their refund policy. To request a refund for a Google Play purchase, contact Google Play support.
Meetup Pro and Plus subscriptions
Please review Meetup Pro cancellation and refund policies. Meetup Plus subscription fees are not refundable. You can request to cancel your subscription before your next payment by emailing your account manager or the email address listed in your Organizer Subscription page.