Whether you are launching a new community or upgrading an existing group to reach a wider network, Meetup Pro offers the tools you need.
Here are some of the most frequently asked questions about getting the most out of Meetup Pro.
What is the difference between a group and a network?
A Meetup group is a community that meets locally to share a common interest.
A Meetup Pro network includes one or more groups. When you enroll in a Meetup Pro subscription, any groups you already organize will be included in your new network.
You can lead an unlimited number of groups in a single network, expanding your community by either starting your own new groups or inviting existing groups to join your network.
A Meetup group is led by an organizer. A Meetup Pro network is managed by an administrator. You can have both roles using the same account. Some administrators choose to delegate organizing responsibilities. Learn more about different leadership roles in a Pro network.
How do I link or unlink group(s) in my Pro network?
You can use your Pro Dashboard to manage which groups are part of your network. The steps can vary, depending on whether you are the organizer of the groups.
You can find detailed instructions in our Help Center.
Why can't I add a private group to my Pro network?
To respect and protect member privacy, private groups cannot be added to a Pro network. Members of private groups expect their information to only be visible to members of that group. Adding a private group to a Pro network would result in sharing member information with network administrators who may not be members of that group, and as a result is not permitted.
Making a group private is a permanent change. Once a group is changed to private, it cannot be made public again. Learn more about group privacy and content visibility.
How do I add a co-administrator to my Pro network?
If you'd like to grant Meetup Pro admin access to other leaders in your network, please submit a direct request to Meetup's Community Support Team.
Granting anyone this access will let them view network-wide data and use all of the Pro admin tools.
How do I change my Pro network URL?
If you'd like to change your network's URL, please submit a direct request to Meetup's Community Support team.
Why don't my group's previous events show up in my Pro Dashboard?
At this time, your Pro Dashboard will only display events created after you enroll in a Meetup Pro subscription.
If managing your past events in your Pro Dashboard is important to you, please share this with our Product Team by using this feature request form.
Why don't my upcoming events appear in my Pro Dashboard?
If you've created an event after enrolling in a Meetup Pro subscription, it may take up to 24 hours to appear on your Pro Dashboard.
At this time, your Pro Dashboard will only display events created after you enroll in a Meetup Pro subscription. This includes any previously-created events scheduled to take place after you enrolled. We're currently working to improve this experience. We can better prioritize our work if you share your request with our Product team by using this feature request form.
Why can't I see the email addresses of my members?
Members are required to share their email addresses when they RSVP to events within your Pro network. If you cannot see a member's email address, they likely have not yet RSVP'd to an event in your Pro network.
Learn more about managing your members' email addresses.