Access to member emails with Meetup Pro
With a Meetup Pro subscription, we provide organizers with access to members’ email addresses so you can contact them directly outside our platform. This is a key difference from the basic organizer experience. Pro does not limit you to emailing members only through our platform.
Members of Pro groups are required to share their email address in order to attend events within your network. While doing so, members are notified that their email address will be shared with the network’s administrators only and can choose to continue or stop the procedure.
The Organizers and Co-Organizers of groups in your Pro network are also prompted to share their email address when they visit their Pro group home page until they confirm.
However, they don't have access to the list of email addresses that your network's members shared.
When you're ready to look up your members' contact details, check out this video walkthrough:
Where can I find my members' list of emails?
You can access a list of member email addresses via the Members page on your Meetup Pro dashboard. Email addresses are displayed under your members’ names.
You can export a list of member information by selecting Export.
❗️Email addresses for event attendees or RSVPs are not directly exportable from individual event pages. For now, the only place where member emails can be downloaded from is the Members page on your Meetup Pro dashboard.
If you're interested in getting access to email addresses of members who are attending a specific event, you can use the following workaround to narrow down results:
- Go to your Pro Dashboard (not the event page)
- Navigate to Members section
- Use filters to narrow down to:
- Specific group (if needed)
- RSVP count or activity
- Date ranges
- Export from there
If I already have a group and I upgrade my Organizer subscroption to Pro, do I automatically get access to my members' emails?
No, upgrading to Meetup Pro does not give you access to email addresses for members who joined your group in the past.
The same is true if you step up as new Pro organizer of an already existing group: member emails become available only after a member RSVPs to an event and agrees to share their email address. When they RSVP and consent, their email will appear in your Pro dashboard, and you can then access and export it. Until members RSVP, your email list will remain empty.
I followed the steps to access member emails. Why can't I see them?
If some emails are missing from the list, this is likely because the corresponding member hasn't RSVP'd to any event in your network yet. Until they do, they won't be prompted to share they emails with you: in fact, members are required to share their email addresses when they RSVP to events within your Pro network. If you cannot see a member's email address, they likely have not yet RSVP'd to an event in your Pro network.
Even then, sharing their email address with you is a voluntary action they must agree to: if they don't feel comfortable doing so, they'll just avoid attending your event.
Moreover, if you recently took over a group that was previously managed by another Organizer, you won't have access to already existing members' emails. Each time a group is taken over by a new Organizer:
The new Organizer needs to have an active Pro subscription to download email addresses of their group's members
Members need to RSVP to at least one event that the new Organizer creates and be prompted to share their email address with the new Organizer
Until then, your email address list will be empty, as members never agreed to share this information with you.
What email integrations does Meetup Pro support?
We currently offer a direct email integration only with Mailchimp. We do not have automatic integrations with other services like Kit.com or GoHighLevel.
If you use a different service than Mailchimp, you can export member emails from your Meetup Pro dashboard and import them into your email service. Before exporting, you can filter members in the Pro dashboard to segment your list as needed.
MailChimp integration
MailChimp users can connect their Meetup Pro account to their MailChimp account directly to create email campaigns. Sync your MailChimp account and your Meetup Pro account with the MailChimp Sync button on the Members page on your Pro Dashboard. Then, select your preferred list and select Sync.
In your MailChimp account, segments are automatically created for each group in your Pro network. Learn more about viewing a list of your segments in Mailchimp.