We've redesigned how organizers manage attendees and check in members at events. The attendee list and check-in features are now unified into a single experience, with optional QR code tickets and attendance tracking.
Turn tickets and check-in features on or off
When creating an event on the web or in the Meetup app, you can use the toggle on the event creation page to turn QR code tickets and check-in features on or off.
When this setting is off:
- Members won't have a QR code ticket for the event.
- You won't be able to check in members, manually or by scanning a QR code, or mark them as âno-showâ or ânot coming.â
These features are on by default. Meetup remembers your choice separately on each platformâweb, iOS, and Androidâand applies it to future events you create on that platform.
You can change this setting by editing a published event. If you turn it off after publishing, members' QR code tickets will disappear, and check-in features will no longer be available.
Scanning QR codes to check in members
If tickets and check-in features are enabled for your event, you can check in members by scanning the QR code on their ticket from 1 hour before the event starts until 24 hours after it ends. Scanning is available directly from the Meetup app on mobile, using your phone's camera.
Here's how it works:
- Open your event in the Meetup app during the check-in window (from 1 hour before the event to 24 hours after it ends).
- Tap the Check-in button on the Event page. This takes you to the Scan view.
- Point your camera at the member's QR code. The first time you open the Scan view, you'll be asked to grant camera access.
- Once scanned, the member is marked as checked in.
You can also access the Scan view from the Going section on the homepage when the event is live.
QR code scanning is available only on mobile. When check-in features are enabled, you can also check in members manually on both the web and the mobile app, including beyond 24 hours after the event ends.
The unified attendee list
The attendee list and check-in list have been combined into a single view. Instead of switching between separate surfaces, you can manage everything from one place.
Before the event, the attendee list is organized into separate tabs for confirmed attendees, canceled RSVPs, and waitlisted members. From here, you can:
- Remove a member's RSVP
- Edit a member's guest count
- Mark a member as Paid or Unpaid
- Make a member an event host or remove host status
During and after the event, if check-in features are enabled, additional tabs appear alongside âAttendeesâ:
- Checked in â members who have been checked in
- Not checked in â members who RSVP'd but haven't been checked in yet
- Absent â members marked as not coming or no-show
After the event starts, you retain access to all the pre-event actions listed above. If check-in features are enabled, you can also:
- Check in a member (manually from the list, or by scanning their QR code)
- Mark as not coming â for members with a justified absence
- Mark as a no-show â for unjustified absences
When check-in features are enabled, QR code scanning is available until 24 hours after the event ends. Beyond that window, you can still check in members manually and mark them as ânot comingâ or âno-show.â
Frequently asked questions
When is the check-in window open?
If check-in features are enabled for your event, the check-in window opens 1 hour before the scheduled start time. QR code scanning is available until 24 hours after the event ends. Manual check-in remains available after that window.
Can I check in members without scanning a QR code?
Yes. If check-in features are enabled for your event, you can check in members manually from the attendee list on both mobile and web. Turning off tickets and check-in features also disables manual check-in.
What happened to the "Not going" list?
The separate "Not going" list has been renamed to âCanceledâ. Nothing about the functionality of this list has changed.
What if a member's QR code doesn't scan?
If check-in features are enabled for your event, you can check in the member manually instead. Search for their name in the attendee list and use the check-in action.
Can members save their ticket to Apple Wallet or Google Wallet?
This feature is not available at this time, but members can always download their ticket to their phone gallery.
Does the ticket include the event date, time, and location?
Currently, the ticket displays the event title, the member's name, and the group name. Date, time, and location are not included on the ticket.