Request a refund for an event fee

If you paid to attend an event and want a refund (because you couldn't attend, or because the event was canceled, or for any other reason), you need to request your reimbursement directly from the organizer through your account.

🖥️ On desktop

Click your profile icon (top right) and go to Settings.
Open the Payments made tab.
Choose Event fees, find the transaction, and select Request refund.

📱 On mobile

Tap your profile icon > Settings > All Transactions.
Find the transaction, tap the arrow icon, then select Contact organizer for refund.

A few important notes

Organizers set their own refund policies.
Meetup can only intervene and evaluate refunds in certain cases where the payment was processed through Stripe, our integrated payment processor. We cannot assist with payments made off Meetup, in cash, or through third-party services like PayPal or Venmo.
If you believe a charge was fraudulent or our payment system was misused, try to resolve it with the organizer first. If you still need help, contact us with proof of payment through Stripe and a copy of your conversation with the organizer so we can evaluate further options under our Terms of Service.