After attending a Meetup event, you should normally see a prompt either on your mobile app or on Meetup's desktop version to leave a review once the event has ended. If you’re not seeing this option, there are a few common reasons—and simple steps you can take to troubleshoot the issue.
- Make sure you’re not part of the group’s leadership team. Organizers and group leadership members cannot leave reviews for their own events. This includes:
- Organizers
- Co-organizers
- Assistant organizers
Event hosts
If you or others in your team hold any of these roles in the group that hosted the event, you and your leadership team won’t be prompted to rate it—and this is expected behavior.
- Try switching platforms. If you’re not part of the group’s leadership team, the issue may be related to the platform you’re using. Try:
- Switching from the mobile app to the desktop website, or
Switching from desktop to the mobile app
Sometimes the review prompt appears correctly on one platform even if it doesn’t appear on the other.
If:
- You’re not part of the leadership team, and
- Switching platforms didn’t help
Then please reach out to Meetup Support so we can investigate the issue. When contacting us, include:
- A screenshot of what you see when you access the event for which you'd expect a prompt to leave a review
- A direct link to the event you attended
This will help us diagnose the issue more quickly.