If you joined a group that requests Member Dues to be a member, but want to stop paying them, you're always free to leave the group at any moment.
If you were charged member dues or event fees short before leaving the group, you can request a refund directly from the group's Organizer, as they are the ones managing the group payments.
On desktop
Click your profile icon
Go to Settings
Choose Event fees or Member dues, find the transaction, and select Request refund.
On mobile
Tap your profile icon
Settings > All Transactions
Locate the transaction
Tap the arrow icon
Tap Contact organizer for refund
How do I know if a payment I made was for group dues?
The invoice you receive for dues payments always include the name of the group you're being charged for. Take a look at the invoice or receipt you received via email to understand which group the payment was linked to.
Organizers set their own refund policies.
We can only issue refunds in certain cases where the payment was processed through Stripe, our integrated payment processor. We cannot assist with payments made off our platform, in cash, or through third-party tools like PayPal or Venmo.
If you believe a charge was fraudulent or misused our payment system, please try to resolve it with the organizer first. If you still need help, contact us with proof of payment through Stripe and a copy of your conversation with the organizer. We may evaluate further assistance in line with our Terms of Service.