Organizers have a set of tools available to raise a fee from their communities and compensate for the costs they bear to organize groups and events, with some differences depending on where you’re located:
Organizers from all over the world can enable mandatory dues for members of their groups and optional fees to attend their events. While Member dues for groups must be collected through Stripe, Events fees can be set up and collected using PayPal.
Organizers from the US can also enable a voluntary fundraising plan for their members through Pledge.
If you tried setting up one of the fees above, but an error occurred or the operation couldn’t be completed, try following these troubleshooting steps:
Make sure you followed through all the steps to create and connect a PayPal, a Stripe, or a Pledge account, depending on your case. This is a fundamental step to collect fees and dues correctly.
Verify that your attendees aren’t Pro or Standard organizers. It’s expected that event fees aren’t collected for Standard and PRO organizers, as their subscriptions automatically waive their dues and fees. If the error you experience only occurs with specific members or attendees, double-check their subscription status.
Try switching between Meetup’s website and mobile app. If an error occurs on the app, try the same procedure on web and vice-versa.