You can always request a refund for event fees you paid directly from the event organizer for whatever reason (the even was canceled, you couldn't make it due to other reasons, and so on).
It's not necessary to message or personally get in touch the organizer — even if you can't reach out to them, you can simply submit your refund request through the platform:
On mobile (Meetup app):
- Tap your profile icon > Settings > All Transactions
- Find the transaction
- Tap the arrow icon, then Contact organizer for refund
On desktop (Meetup's website):
- Click your profile icon (top right) > Settings
- Go to the Payments made tab
- Choose Event fees or Member dues
- Locate the transaction and select Request refund
👉 Important notes to consider before you submit your refund request
- Organizers set their own refund policies.
- Meetup can only issue a refund in certain situations, and even then only if the payment was made through Stripe, our integrated payment processor.
- We cannot assist with payments made off Meetup, in cash, or through third-party tools like PayPal or Venmo.
- If you believe a charge was fraudulent or misused our payment system, try to resolve it with the organizer first by contacting them directly. If you still need help, contact us with:
- Proof of payment through Stripe
-
A copy of your conversation with the organizer.
We may evaluate further assistance according to our Terms of Service.