For Organizers

Understanding the Dues Payment Process

As a member’s dues trial period comes to an end, Meetup sends email notifications to remind them that payment is required to continue their membership. These reminders are sent seven days before and one day before the trial period expires. Members are informed that they will be removed from the group if payment is not made.

Members can enter their payment details at any time during their trial, but they will not be charged until the trial ends. Once payment information is submitted, no further action is required—the charge will process automatically when their trial ends.

If a member is removed due to non-payment, they will see a ‘Pay dues’ button when they visit your Meetup group. To rejoin, they must submit payment, and they will not receive another trial period.

Tracking Members in Awaiting Payment List

From the organizer’s perspective, members who are removed due to non-payment will appear in your Awaiting Payment Members List. Although they are no longer official members of your Meetup group, this list allows you to keep track of those who were on a trial period and did not complete their dues payment.

If a member reaches out to pay their dues or rejoin, this article outlines the steps they need to follow.