Group and event payments

  • Some groups require members to pay dues. Organizers may use their members’ dues to offset costs associated with leading a group.

    Most groups have a red Join group button on the homepage. Groups that require dues can be identified by a variation of this button that says Request to join.


    A pop-up will show the dues cost, how often it will be collected, and the number of trial days before you'll be charged. Click Start trial to enter your payment information.

    When will I be charged?

    Organizers can set a trial period for members to attend events before paying dues. 

    Meetup automatically sends an email update 7 days and 1 day before your trial expires, reminding you to enter your credit card information. You can enter your payment details at any time during your trial. You’ll be charged at the end of your trial period. 

    It is not possible to pay dues before your trial ends.

    Review the status of your dues payments at any time on your account’s Payments Made page.

    What happens if I don't pay my dues?

    Members who don’t provide payment details or whose payments fail are automatically removed from the group.

    If you’d like to rejoin, click the red Pay dues button on the group homepage. You’ll be prompted to pay and will not have another trial period.

    Desktop / mobile web

    If your trial has expired, follow these instructions to pay your dues:

    1. Go to the group homepage.
    2. Select the Pay dues button.
    3. Enter your payment information.
    4. Select Start dues.

    If you are in your trial period, follow these steps instead:

    1. Go to the group homepage.
    2. Select the # trial days left button.
    3. Choose Pay dues from the menu.
    4. Enter your payment information.
    5. Select Start dues.
    Joining a group with member dues
  • Group organizers set their own refund policy for member dues and event fees, although Meetup may help you secure a refund or issue a refund itself in certain circumstances.

    Requesting a refund from an organizer

    To request a refund from the group organizer:

    Desktop web

    1. Click on your Profile icon in the upper right-hand corner.
    2. Select Settings from the drop-down menu.
    3. Open the Payments Made tab.
    4. Select Event fees or Member dues.
    5. Locate the transaction and select Request refund.

    Mobile web

    1. Click on your Profile icon in the upper right-hand corner.
    2. Select Settings and choose All Transactions.
    3. Locate the transaction and tap the Arrow icon next to it.
    4. Tap Contact organizer for refund.

    Requesting Meetup's help to obtain a refund 

    Meetup can only issue a refund in certain situations, and only if a member has used our integrated payment processor, Stripe, to make the payment in question. Meetup cannot resolve disputes regarding payments made off of Meetup, in cash, or using a payment processor other than Stripe.

    If you feel that a charge from an organizer for member dues or event fees is fraudulent or is a misuse of our payment system, please reach out to Meetup’s Trust and Safety team. Our team may be able to intervene and provide a refund. Even if our team cannot issue a refund, we may still reach out to the organizer and try to facilitate a refund on your behalf. For more specific information on when Meetup may help you obtain a refund from an organizer, please refer to our Terms of Service and our Payments Policies.

    Requesting dues or fees back from an organizer
  • We believe it’s essential for all Meetup communities to maintain trusting environments for their members. To ensure the integrity of the Meetup platform, we may process refunds directly from an organizer account - including member dues, event fees, and other monetary transactions.

    We want organizers to feel empowered as community leaders, so we will only take action if we determine that there has been misuse of our platform, or that the expectations originally communicated have not been met.

    Refund policy for member-to-organizer payments
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