Meetup is always looking out for the security of our members. If we detect an unusual sign-in attempt, we’ll send a verification code to the email address connected to your Meetup account. 

What if I didn't get the verification code?

Check the spam or junk mail folder of your email client for a message with the subject line, Your one-time passcode. If you still haven't found your verification code, add info@meetup.com to your address book to ensure you receive our messages. Then request the code again.

Once you receive your code, try copying and pasting it into your browser, rather than typing it into the field. 

If you’ve tried these steps and are still having trouble, contact us.

Please protect your account with a strong password. 

Your password should:

• Contain at least ten characters
• Be unique to Meetup and not shared with any other account
• Not be a password that was previously compromised

You can review previously compromised passwords here.

Tips for creating strong passwords

While creating a password, we also suggest that you:

• Use a combination of letters, numbers, and symbols
• Use a password manager (such as LastPass) to generate your password
• Avoid including personal information in your password
• Never store your password in plaintext (or leave it out on a sticky note)
• Never share your password

If someone asks for your password, do not reply and let us know immediately.

If you can’t log in to Meetup, you can reset your password from any device. Learn more about resetting your password when you can’t access your email address.

Android and iOS app

1. From the Login screen, select Forgot your password?
2. Enter the email address you use for your Meetup account.
3. Tap Send.
4. You will receive an email confirming the request with instructions to reset your password.

I didn't receive a password reset email

When you request a new password, you should receive an email confirming the request within five to ten minutes of the request. Learn more about what to do if you don’t receive your password reset email.

Resetting a password for accounts created with Facebook, Google, or Apple

If you registered your account through Facebook, Google, or Apple, you won’t have a Meetup password. You can sign in using the Facebook, Google, or Apple buttons on the Login page. You can create a Meetup password if you can't access your Facebook, Google, or Apple account.

To create a Meetup password

Desktop and mobile web

1. Navigate to the password reset page.
2. Enter the email address you use for Facebook, Google, or Apple.
3. Click Submit.
4. You will receive an email confirming the request with instructions to reset your password. 

When you request a new password, you should receive an email confirming the request within five to ten minutes of the request. If you haven’t received your password reset email, the email may be in a folder other than your inbox or you may not be receiving emails from Meetup.

Your password reset email was sent from info@meetup.com. You can add this email address to your address book or contacts list and try requesting a new password again.

Why was my account disabled?

Meetup might block an account for these reasons:

• Your account was inactive for more than 6 months and the email address associated with your account is no longer active.
• You sent messages that were reported by too many members or by our spam filters.

Learn more about ways to prevent your messages from being marked as spam.

If you can’t access the email address associated with your account, you have a few options to log in to Meetup and update your email address.

Updating your email address

If you are able to log in to Meetup, you can change your email address on your settings page.

Logging in with Facebook, Google, or Apple

If you registered your Meetup account with Facebook, Google, or Apple, you can log in to your account and update your email address.

To log in with a Facebook, Google, or Apple account

1. Go to the login page.
2. Select Log in with Facebook, Google, or Apple.
3. Enter your Facebook, Google, or Apple login information.

If you’re able to log in to your account, go to our Help Center and contact us to update your email address. Please provide the following information:

• A new email address that you’d like to use for your account