• Note: You must use the desktop web version of Meetup in order to charge an event fee.

    Event fees help cover Meetup expenses and reimburse organizers for their work. Even a small event fee is a great way to boost attendance from members who RSVP.

    To set a fee for an upcoming event:

    1. From your Meetup group’s homepage, select Create event then Create a new event.
    2. Under "Optional Settings" toggle Event fee.
    3. Choose a Method: Cash or Credit card.
    4. Confirm the Currency and Amount.
    5. Add an Additional refund policy.

    Tip for Organizers in the United States: Transaction Fees

    A small transaction fee is taken from the total amount an organizer in the U.S. charges per ticket. Use the following formula to determine how much you should charge in order to collect the desired amount:

    Amount to charge = (Desired amount to collect + $0.50) / 0.925

    For example: if you want to collect $10 from each member who RSVPs to an event, you will want to charge $11.35 per attendee.

    More information about transaction fees can be found here:

    United States: WePay transaction fees

    International: PayPal transaction fees

    How do I charge an event fee?
  • Note: WePay is only used for Meetup members located in the United States. If you’re located outside of the U.S., please refer to our article on setting up a PayPal account.

    The WePay payment system is fully integrated with the Meetup platform, so you can easily collect member dues and event fees. When you start collecting payments from members for the first time, a WePay account is automatically created for you. You will need to verify your WePay account within 30 days of enabling payments in order to continue accepting payments.

    Once you verify your WePay account, all member payments are automatically accepted. If you don’t verify the account within 30 days, any payments made during that time will be refunded to the member 15 days after their payment date.

    Information required by WePay:

    • Personal information: legal name, address, birth date, phone number, Social Security number
    • Bank account information: routing number, account number, bank name

    If you’re the organizer of more than one Meetup group, you’ll need to complete these steps for each group that you organize.

    Verifying your WePay account from Desktop Web:

    1. Go to the homepage of your Meetup group
    2. Select Manage group and choose Manage money
    3. Select Go to WePay (you will be redirected to WePay’s site)
    4. Log into WePay using your Meetup email address and password (Note: Do not click 'Sign up' or you might set up duplicate accounts.)
    5. On the next screen, click Verify now
    6. Enter your personal information and click Next
    7. Select Link Bank
    8. Enter your account information and choose how often you’d like WePay to make deposits
    9. Select Continue, then Finish (you will be returned to your Meetup group’s homepage)

    WePay receives 2.8% + $0.30 of each payment as a service fee to process the payment. Meetup collects 4.7% + $0.20 USD to provide you with integrated, convenient features that aren't available from off-site payment processors.

    WePay follows industry standard data security protocols to protect your information. WePay is a certified Level 1 PCI Compliant Service Provider, which requires an annual independent security audit of their processes and systems.

    Read more about the security of WePay here.

    How do I set up a WePay account?
  • Note: Member dues are not currently available for groups located outside of the United States. WePay is currently available in the U.S. only; groups in other locations have the option of using PayPal.

    Some organizers charge membership dues: the funds may be used to cover costs associated with the group — such as supplies for a project, rental on a space, or refreshments for the group.

    If you’re an organizer in the U.S., please read below to learn how to set up Member dues, as well as answers to commonly asked questions:

    Establish Member Dues:

    - Go to your Meetup group's homepage
    - Select Manage group and choose Edit group settings 
    - Select Member dues
    - Select Get Started
    - Set the amount 
    - Check all options that apply under Tell your members how dues will be used
    - Set the free trial length (14, 30, 60, 90, 180 days)
    - Confirm with Save

    How to verify your WePay account:

    - Select Manage group and choose Manage money
    - Click Go to WePay
    - Login using your Meetup email address and password
    - Follow the steps to add your personal information, Social Security Number, and bank details

    Each payment is subject to a transaction fee. WePay collects 3% + $0.30 of this service fee to process the payment and Meetup collects 4.7% + $0.20.

    What happens after I set up Member dues?

    If you’re turning on Member dues for the first time, all of your members will be placed on a trial period.

    The trial period gives new members a chance to experience your group before paying their Member Dues.

    Trial periods cannot be changed for existing members. For example, if you change your trial period from 14 days to 30 days, that change will only affect new members joining your group. 

    Members are sent a reminder 7 days and again 1 day before their trial expires.

    The Member dues feature will keep track of who paid their dues and who hasn't. Based on your settings, the feature will automatically take the appropriate action for unpaid members when their trial period ends.

    What happens to unpaid members?

    Members who haven’t paid their dues are removed from your group at the end of their trial period. They will not receive any further notifications about their removal. If your group requires organizer approval, unpaid members will appear in your Pending tab. Those members will no longer receive communication from your group. 

    When a member who was removed revisits your group, they will be prompted to pay their dues before rejoining. 

    Note: As of the week of September 18th, 2017, organizers will have 1 Member dues option which is the ‘Pay to be a member’ option. The ‘Pay to attend’ option will be fully removed at this time. 

    What happens if I switched from ‘Pay to attend’ dues to ‘Pay to be a member’ dues?

    For organizers who previously used the (now removed) ‘Pay to attend’, and your dues are now turned off, here is what will happen when you switch to the ‘Pay to be a member’ option: 

    Any of your ‘Unpaid’ members (members who have not paid during their trial period) will be removed from your group automatically. They will not receive any notification of their removal from your group because they previously received two reminder emails alerting them to the potential removal (See the trial periods section above).

    Additionally, the trial periods for your members will not be altered when you make this change. For example, if one of your members has 5 days left on their trial period and you switch to the ‘Pay to be a member’ dues option, that member will still only have 5 days remaining before they are removed from your group.

    Can I change how much I charge my members?

    Yes, organizers can update the cost of dues for their members on the Member dues setup page. Please note that the price change will only affect new members who join after the change is made. Existing members will continue to pay the original amount. 

    However, if you turn off Member dues and re-enable them at a later date, all members will need to opt-in to the new dues amount. Members will receive an email reminder a week before they are set to renew, in order to re-subscribe to the new amount.

    How do I collect dues from members?
  • Note: You must use the desktop web version of Meetup to view payments you’ve received.

    To see a complete history of transactions for your group, select Manage group and then Manage money on your group's homepage.

    As an organizer, you can view all payments you’ve received across your groups from your Payments Received page.

    Filter your view to see just event fees, membership dues, or sponsorships by clicking the tabs at the top of the page. From the Member dues tab, clicking on the name of your Meetup group will show you all dues you've received from each member. On the Meetup events tab, clicking on the name of a particular Meetup will show you all payment details for that Meetup.

    How can I see payments I've received?
  • Note: Member dues and event fees can only be refunded via desktop web.

    Meetup and WePay make it easy for organizers to refund members dues and event fees. Plus, they’ll always refund 100% of your transaction fees when you need to return payment to a member.

    If the transaction is under 60 days old:

    1. Go to your Meetup group's homepage
    2. Select Manage group and choose Manage money
    3. Scroll down to All transactions and find the payment you need to refund
    4. Select the arrow to the right of the transaction
    5. Select Yes, I'm sure to confirm the refund

    If the transaction is over 60 days old, you will need to issue the refund from your WePay account:

    1. From your Meetup’s Manage money page, click Go to WePay and log in to WePay
    2. Click the name of the Meetup group associated with the payment you'd like to refund
    3. Choose a specific transaction, or click View all transactions to search a specific date range
    4. Click on the transaction you want to refund
    5. In the Transaction Details that appear, click Issue Refund; you'll be directed to a confirmation page where you can Confirm Refund.

    All refunds issued through Meetup and WePay will appear on your Meetup group's Manage money page.

    Refunding member dues and event fees through WePay
  • Some organizers opt to have member dues for their group.

    Member dues may be used to cover costs associated with the group -- things like supplies for a project, rental of a space, or refreshments. Organizers may also use member dues to help offset the organizer subscription cost.

    If you're an organizer, it is entirely up to you whether or not to collect dues and how to use them.

    Please note that Meetup is not involved in the setting, collection, distribution, or management of these funds. They are a financial arrangement strictly between an organizer and their members.

    Member dues
  • Note: Only international (non-U.S.) organizers may use PayPal to collect event fees. U.S. organizers must use WePay.

    To have members pay a fee for your event using PayPal:

    Desktop/Mobile Web

    1. From your Meetup group’s homepage, select Create event then Create a new event.
    2. Under "Optional Settings" toggle Event fee.
    3. Choose a Method: Cash or Paypal.
    4. Confirm the Currency and Amount.
    5. Add an Additional refund policy.

    PayPal charges a fee of 4.4% for transactions outside the U.S. Please check with PayPal to determine exact fees for your region.

    How do I use PayPal to charge an event fee?
  • Some organizers choose to require members to pay a fee to attend some events. It is up to each organizer to decide if they want to charge fees, how to collect them, and how the money will be spent.

    Learn how to charge an event fee.

    Generally, these fees are used to cover costs associated with an event - things like space rentals, speaker fees, door prizes, or swag. Because organizers pay out-of-pocket for their personal organizer subscription plan to run their groups, event fees can also help cover those costs.

    Event fees
  • Note: You must use the desktop web version of Meetup to manage your Money page.

    As an organizer, you can track incoming funds from member dues, event fees, sponsorships, and also group expenses on your group’s Money page.

    To access your Money page:

    1. Go to your Meetup group’s homepage
    2. Click Manage group 
    3. Select Manage money from the menu

    To manually record a payment:

    1. Click Record a payment received beneath All transactions
    2. Select the type of payment you’d like to record from the popup menu
    3. Enter the requested information in the pop-up window and click Submit

    It’s up to you whether to allow your members access to the Money page or keep the information private. To adjust the privacy settings, you have two options: Make private to members or Make public to members. These display at the top of the page (the option that appears will depend on the page’s current privacy settings).

    Keep in mind:

    • Only the organizer and co-organizers of a Meetup group can add, edit, or delete transactions - regardless of privacy settings
    • Assistant organizers are only able to view the Money page if it is made public to the group
    • If the Money page is public, members can view transactions, but not the users behind each payment
    • Non-group members cannot see the content of the Money page, regardless of its privacy setting
    How do I manage my Meetup group's Money page?
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