Login and password issues

  • If you see an error message saying your account is inactive or disabled and you can’t log in to Meetup, it may be due to account inactivity, email settings, or messages you’ve sent.

    To reactivate your account, please submit a request here and select I can’t log in.

    Why was my account disabled?

    Meetup might block an account for these reasons:

    • Your account was inactive for more than 6 months and the email address associated with your account is no longer active.
    • You sent messages that were reported by too many members or by our spam filters.

    Learn more about ways to prevent your messages from being marked as spam.

    Activate a disabled account
  • Deactivating an account is a permanent action and cannot be undone. If you decide to join Meetup in the future, you’ll need to create a new account.

    To deactivate your account, log in to Meetup on a desktop or mobile web browser.

    Deactivate an account

    Desktop and mobile web

    1. Navigate to your Settings page.
    2. Scroll down and select Deactivate your Meetup account.
    3. If you’re an organizer with active groups, follow the instructions to step down as the organizer of your groups or close your groups.
    4. Enter your Meetup password.
    5. Click Submit to confirm.

    Deactivate an account created on Google or Facebook

    If you created your Meetup account through Google or Facebook, you will need to create a Meetup password before you can deactivate your account. Once you’ve created a Meetup password, follow the instruction above.

    Create a Meetup password

    1. Navigate to the password reset page.
    2. Enter the email address you use for Google or Facebook.
    3. Click Submit and you will receive an email with instructions to create a Meetup password.

    Data protection rights

    For more information about data protection rights, please review our Privacy Policy.

    Deactivate my account
  • Your Meetup account is tied to a single email address, which we use to verify your identity and send you updates and information. It’s important that you maintain access to the email address linked to your account so that you can log in to Meetup, receive updates, and communicate with us if you need help.

     

    If you no longer have access to the email address on file for your Meetup account, there are a few options for how to update your account information:

    • If you know the password for your Meetup account, you can log in using your old email address and password. Once logged in, you can change your email address on your Account page.
    • If you don’t know the password for your Meetup account, you can log in with Facebook, so long as you’ve already connected Facebook to your Meetup account.

     

    To log in using your Facebook account:

    1. Go to the Login page
    2. Select Log in with Facebook
    3. Enter your Facebook account details into the popup window

     

    If you can't log in using the above steps, please send us an email by contacting us below. We’ll do everything we can to get you logged in to your account.

    If we’re not able to verify your details, you will need to create a new Meetup account using a different email address.

    Cannot access email address associated with account
  • If you’re unable to stay logged in to Meetup on your desktop web browser, we want to help you fix that right away. We have a few ideas of what may be at the root of the problem.

    If you’re still having trouble staying logged in after looking into possibilities above, please contact us below and send us an email. It would be really helpful if you would include:

    • Type of computer you’re using (PC/Mac)
    • Operating system and version
    • Browser (e.g., Explorer, Firefox, Chrome, Safari, etc.) and version
    • Name of any antivirus and/or spyware software on your computer
    Why do I keep getting logged out?
  • If you’ve requested a new Meetup password but haven’t received an email about it within 5-10 minutes, the email may have landed in an unintended folder.

    Check your spam or junk folders to see if it could be there. Make sure your email client’s spam filter allows emails from Meetup. Just to be sure, you can add info@meetup.com to your address book or contacts list and try requesting a new password again.

    If you signed up using a Gmail address, be sure to check for your password reset email in the Social tab of your Inbox.

    If you’ve looked in these places and still have not received your password reset email, please contact us below and our Community Support Team will help get you sorted.

    I didn't get my password reset email
  • After creating your Meetup account, you should receive an email confirmation from us. If you don’t get your confirmation email within 5-10 minutes of signing up, there are a few places to look for it: 

    • Check your spam or junk folders. Make sure your spam filter is set to allow incoming emails from Meetup. To be sure, you can add info@meetup.com to your address book or contacts list.
    • If you registered using a Gmail address, your confirmation may be in the Social tab of your Inbox.
    • If you’ve checked in these places and still can’t find a confirmation email, just contact us below, and our Community Support Team will get you set up.
    I didn't get my confirmation email
  • You want to join a Meetup group or participate in a Meetup. Welcome to the community, friend.But first, you need to create a free Meetup account. It’s the best way to tell your future communities a little bit about yourself, and it also helps us match you with the groups with which you’d be most interested in meeting up. Creating a Meetup account is quick and easy for anyone, and within a matter of minutes you’ll be introduced to a wide range of interesting Meetups happening in your local area. Let’s do this. We’re excited that you’re going to meet up.

    To create a Meetup account from your desktop or mobile web browser, visit www.meetup.com and click Sign up in the upper right-hand corner. 

    To create a Meetup account from your Android or iOS device, download the app, open it, and simply tap Sign up. It’s as easy to sign up as it is fun to meet up.

    And by the way, when creating your account, you have the option to use your email address, or just connect through your Facebook or Google account.

     

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    How do I sign up for a Meetup account?
  • Signing up and Logging in
  • We’ve all forgotten a password or PIN (or several) at one point or another. If you forget the password for your Meetup account, we’re happy to send you a new one to reset.

    To reset your password:

    Desktop & Mobile Web

    1. Go to the Login page
    2. Click Forgot your password?
    3. Enter the email address you use for your Meetup account
    4. Click Submit

    Android & iOS Apps

    1. Tap Already a member? Log In on Android, or tap Log In on iOS
    2. Tap Forgot password?
    3. Enter the email address connected to your Meetup account
    4. Tap Send

    Within a few minutes, we’ll send a new password to the email address you entered.

    If you don’t have access to the email address you use for your Meetup account, contact us below, and our Community Support Team will help you get back into your account.

    How do I reset my password?
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