- FAQs about Meetup Pro
- Meetup Pro: Ownership and sponsorship models
- Meetup Pro pricing and trial
- Meetup Pro feature overview
- How to organize more than three Meetup groups
- Meetup Pro cancellation and refund policies
- Branding a Meetup Pro network
- Meetup Pro: Network Administrators, Organizers, and their Members
Whether you are launching a new community or upgrading an existing group to reach a wider network, Meetup Pro offers the tools you need.
Here are some of the most frequently asked questions about getting the most out of Meetup Pro.
What is the difference between a group and a network?
A Meetup group is a community that meets locally to share a common interest.
A Meetup Pro network includes one or more groups. When you enroll in a Meetup Pro subscription, any groups you already organize will be included in your new network.
You can lead an unlimited number of groups in a single network, expanding your community by either starting your own new groups or inviting existing groups to join your network.
A Meetup group is led by an organizer. A Meetup Pro network is managed by an administrator. You can have both roles using the same account. Some administrators choose to delegate organizing responsibilities. Learn more about different leadership roles in a Pro network.
How do I link or unlink group(s) in my Pro network?
You can use your Pro Dashboard to manage which groups are part of your network. The steps can vary, depending on whether you are the organizer of the groups.
You can find detailed instructions in our Help Center.
Why can't I add a private group to my Pro network?
To respect and protect member privacy, private groups cannot be added to a Pro network. Members of private groups expect their information to only be visible to members of that group. Adding a private group to a Pro network would result in sharing member information with network administrators who may not be members of that group, and as a result is not permitted.
Making a group private is a permanent change. Once a group is changed to private, it cannot be made public again. Learn more about group privacy and content visibility.
How do I add a co-administrator to my Pro network?
If you'd like to grant Meetup Pro admin access to other leaders in your network, please submit a direct request to Meetup's Community Support Team.
Granting anyone this access will let them view network-wide data and use all of the Pro admin tools.
How do I change my Pro network URL?
If you'd like to change your network's URL, please submit a direct request to Meetup's Community Support team.
Why don't my group's previous events show up in my Pro Dashboard?
At this time, your Pro Dashboard will only display events created after you enroll in a Meetup Pro subscription.
If managing your past events in your Pro Dashboard is important to you, please share this with our Product Team by using this feature request form.
Why don't my upcoming events appear in my Pro Dashboard?
If you've created an event after enrolling in a Meetup Pro subscription, it may take up to 24 hours to appear on your Pro Dashboard.
At this time, your Pro Dashboard will only display events created after you enroll in a Meetup Pro subscription. This includes any previously-created events scheduled to take place after you enrolled. We're currently working to improve this experience. We can better prioritize our work if you share your request with our Product team by using this feature request form.
Why can't I see the email addresses of my members?
Members are required to share their email addresses when they RSVP to events within your Pro network. If you cannot see a member's email address, they likely have not yet RSVP'd to an event in your Pro network.
Learn more about managing your members' email addresses.
With your Meetup Pro subscription, you can personally manage groups in your network or delegate those responsibilities to another organizer.
Under the ownership model, the network administrator is the organizer for each group in the network. As a network administrator, you’ll have greater control over how the groups are run on a day-to-day basis.
Under the sponsorship model, you can both organize groups and sponsor organizers to run a group within your network. You’ll cover the organizing costs for all of your groups by issuing coupons and each group’s organizer will manage the day-to-day tasks of that group.
Issuing a coupon
Network administrators can issue coupons from the Groups page of their admin tools.
To issue a coupon:
- Navigate to the Groups page.
- Click Add group.
- Click on Create a Ticket to export the coupon link.
- Share the link with an organizer.
The organizer will use this coupon to connect their group to your Pro Network.
Meetup Pro helps brands and businesses connect with real people in real life. Organize your own groups or sponsor other organizers and tap into our network of millions of members. Learn more about Meetup Pro.
$30 per group per month billed every six months or $35 per group per month billed month to month. Taxes may apply.
If you create any new groups during a billing cycle, you will be charged at the per-group rate above. If you're on a 6-month subscription plan, you will receive a separate, prorated invoice for the new group(s).
Meetup Pro is separate from standard Meetup subscriptions. If you've paid for a standard subscription before switching to Pro, you will receive a credit for your next subscription payment.
What you can do with a Pro subscription:
✔ Organize or sponsor more than your standard three groups
✔ Send targeted communications to members using customizable lists
✔ Track your group activity with network analytics
✔ Get support from dedicated Pro community experts seven days a week
✔ Use time-saving integrations like Mailchimp
Start a free trial
Start a Pro network with a 1-month free trial and create up to 20 groups.
A Pro subscription begins and is billed automatically at the end of the trial. Please cancel at least seven days before the end of your trial. If you’re already a Meetup organizer, your Pro subscription will apply to all of your current groups.
Meetup Pro is an engagement and insights solution for managing a network of Meetup groups. Whether you’re starting a network of groups locally or hundreds of groups around the world, Meetup Pro can connect you with your audience in real life. Learn more about Meetup Pro pricing and starting a free trial.
How is Meetup Pro different from Meetup?
Meetup Pro network administrators can organize a network with an unlimited number of groups on a single account. A standard Meetup organizer subscription allows organizers to start up to three groups. Pro network admins also have the ability to start their own groups, add existing Meetup groups to their network by sponsoring them, and schedule an event across multiple groups in their network.
Pro also gives network admins access to group and event data across their entire network and helps them communicate with members.
Group data and analytics
Find the trends that drive engagement to your brand. Track and visualize key network data like the growth of members and RSVPs.
Targeted communication tools
Get to know your members based on their event RSVPs and group activity and send tailored communications using customizable lists. Then, take advantage of the member email sharing option and Mailchimp integration to create professional email campaigns.
What does a Pro network look like?
See the potential of Meetup Pro from passionate organizers like Mocha Girls Read and global networks.
A Meetup subscription allows organizers to run 3 Meetup Groups on a single account. Meetup Pro, which is designed for companies, brands, and organizations. Meetup Pro allows you to manage larger networks of groups from a single account.
Meetup Pro organizers also have access to a suite of community building tools that allow you to access data about your communities and communicate more easily with members.
Learn more about Meetup Pro and start a free trial.
Meetup Pro subscription fees are not refundable. However, consumer protection regulations may apply to subscribers in the European Union.
If you don't have a Meetup Pro subscription, check out our standard subscription support.
You can request to cancel your Meetup Pro subscription by emailing your account manager or the email address listed in your Organizer Subscription page.
If you cancel during your Meetup Pro trial period, we will not charge you for your Meetup Pro subscription.
If your trial has ended and you would like to cancel your Meetup Pro subscription, you must make this request at least one (1) day before the start of your next billing cycle to prevent automatic renewal of your Meetup Pro subscription for the following month. You will still have access to a canceled group’s information through the end of the current cycle.
If you would like to decrease the number of groups in your network, you must request to close the unwanted groups at least one (1) day before the start of your next billing cycle to prevent an automatic charge of the previous number of groups for the following month. If you are decreasing the number of groups in your subscription, the remaining groups will not be affected.
To find details about your billing cycle or trial period, check the Organizer Subscription tab under "Settings."
Meetup Plus subscriptions
Meetup Plus subscription fees are not refundable. You can request to cancel your subscription before your next payment by emailing your account manager or the email address listed in your Organizer Subscription page.
Writing a good group description is very important. It’s equally important to give your groups a consistent look and feel across your network. Meetup Pro allows you to create an appearance that is true to your organization on an individual group level as well as on the network level.
You can customize the description and social links of your Meetup Pro network by logging in to your Meetup Pro account (www.meetup.com/pro) and utilizing the Admin Tools. To use this tool, tap ‘Settings’ in the top navigation bar. Make changes, and tap ‘Save’ when you’re finished. You can see some examples of branded Meetup Pro networks here.
If you would like to set a cover photo for individual group homepages you can learn more about this here.
For more tips on branding on your network, watch this video below:
Meetup Pro offers organizers the ability to manage a network of Meetup groups associated with an organization or business.
Each network has a Network Administrator who controls network-wide settings and group membership. Additional administrators can be added to a Pro network at the request of the main administrator.
Network Administrators can:
- Link or unlink groups from their Pro network
- Adjust settings on the Network Profile page
- Send messages to members of any group in the Pro network
- View the email addresses of members who have opted in to Member Email Sharing
- View network analytics
- Create Meetup event templates—accessible on a group level to local organizers, co-organizers, and assistant organizers, or event organizers
- Display network sponsors on group and event pages of all groups in the Pro network
You can learn more about the Network Administrator of a Pro Network from the Network Profile. The Network Profile can be accessed from any Meetup Pro group’s home page by clicking on the name following “Part of” in the top right corner.
On Meetup Pro, the Network Administrator is the main organizer of each group by default. However, the Network Administrator can choose to have local organizers manage the groups in their network (sponsorship model), or appoint local co-organizers to help them manage these groups (ownership model).
The main organizer of a Meetup Pro group is identified on the Meetup group’s home page under ‘Organized by’ in the top right corner.
The Network Administrator may be a Community Manager for a given organization or business. They may not necessarily organize any groups themselves, but they do have access to the tools and settings of the Meetup Pro Network. Alternatively, some Network Administrators are the only organizer of their groups and manage these on their own.
Whether a Network Administrator is an organizer or not depends on the needs and preference of each network.
Meetup Organizers can:
- Control group-level settings
- Contact members of the group they organize
- Schedule Meetup events under the group they organize
Members can contact a Meetup group organizer from the home page of any Meetup group. They can also contact a Meetup Pro Network Administrator from any Meetup Pro Network Profile page.
For members of the Global AWS User Group Community: The AWS Community Team does not have access to detailed or non-public information about members of the groups in their network (such as email addresses). They are not able to email members of the network.
Want to learn more in person. Join the orgaizer network and see if there is a real life Meetup happening around you. There be people who have done this before, ready to help and you can be part of something special.Join the org network