Managing your Pro network

  • For Meetup Pro network admins using the sponsorship model, some of the groups in their network are owned and organized by local organizers.

    If an admin decides to remove a group that they do not organize from their network, they'll stop covering the organizing costs of that group. The group will be removed from the admin's Pro Dashboard and they will no longer have access to any data relevant to the events and members of the removed group.

    What happens to the group?

    Here's what the group's local organizer can expect:

    • Their sponsored subscription will be canceled.
    • Their account will enter a two-week grace period, during which they can set up their own new subscription and continue organizing the group.
    • If they don't do so, Meetup will invite the group's leadership team and members to step up.
    • If no one steps up, the group will automatically close.

    Closing a Meetup group is permanent. The group's information -- including photos, discussions, member lists, and event history -- will be removed from Meetup.

    Read more about what happens when an organizer's subscription is canceled.

    How do I remove a group from my network?

    If you're a Pro network admin and you'd like to remove or close a group in your sponsored network, please submit a request to a Pro Support specialist.

    Pro administrators cannot close groups that are not part of their network.

    Removing a group from a Meetup Pro network
  • Local organizers can link their group to their account on Google's GDG event platform. Google’s platform integrates directly with Meetup so you can continue growing your group, promoting your events, and meeting new members.

    To link your GDG account with Meetup, follow the steps on our desktop and mobile website by September 30, 2020.

    1. From your group homepage, click Members.
    2. Search for “GDG Global” in your group members.
    3. Click the button with three dots next to the “GDG Global” name.
    4. Click Change member role from the drop-down menu.
    5. Select Co-organizer.
    6. Click Update role to confirm.

    If you can’t find the “GDG Global” account within your group's Members list, please contact us.

    Linking a Google Developer Group account to Meetup
  • Members are required to share their email address in order to attend events within your network. Members are notified that their email address will be shared with the network’s administrators.


    The organizers and co-organizers of groups in your Pro network are also prompted to share their email address when they visit their Pro group home page until they confirm.


    Accessing member emails

    You can access a list of member email addresses via the Members page on your Meetup Pro dashboard. Email addresses are displayed under your members’ names.

    You can export a list of member information (including email addresses of members who opted in) by selecting Export.

    MailChimp integration


    MailChimp users can connect their Meetup Pro account to their MailChimp account directly to create email campaigns. Sync your MailChimp account and your Meetup Pro account with the MailChimp Sync button on the Members page on your Pro Dashboard. Then, select your preferred list and select Sync.

    In your MailChimp account, segments are automatically created for each group in your Pro network. Learn more about viewing a list of your segments in Mailchimp.

    Removing member email addresses

    Members who have shared an email address can opt out of the email sharing program by submitting a request to the Meetup Pro support team. The network administrators will be notified of any request made by a member of their Meetup Pro network.

    Meetup Pro: Managing member emails and MailChimp
  • Your Meetup Pro Network is growing—we’re here to ensure you find *all* of your people.


    Host new events regularly

    Keep a cadence of events on the calendar—it makes it easier for potential members to join your group and get involved right away.

    Even if your group has one clear directive or goal (e.g. coding), change things up sometimes by scheduling unique events. As the Pro admin, you can create a variety of event templates to help your local organizers quickly put together a new member mixer, a happy hour—whatever your community needs! Scheduling a laid-back event for socializing:

    • Makes your community more approachable for new members
    • Inspires more veteran members to share new event ideas
    • Keeps more events on the calendar

    Foster collaboration

    As a Meetup Pro Admin, you lead a large team of co-organizers. You chose these people for a reason, and they will all have something great to contribute to your goals. Encourage them to share new ideas and collaborate on projects together.

    • Share your group’s upcoming events with blogs or newsletters in your industry—Bibblio Events gets the word out by sharing upcoming events with the tech newsletter Gary’s Guide.
    • Start your own community newsletter and encourage local organizers to contribute stories and learn from each other’s successful practices. We love the way Magento shares updates and events in their #MagentoMonday Community Digest.

    Keep in touch

    A perk of being a Meetup Pro customer is that your members can share their email address with you when they RSVP to any event in your network. Encourage members to share their email address so you can send customized emails, share photos, highlight upcoming events, and celebrate your accomplishments

    • You can access the emails via your Meetup Pro Dashboard (access the ‘Members’ tab and then click ‘Export’).
    • MailChimp users can also directly connect their Meetup Pro account to their MailChimp account. To sync your MailChimp account, visit the ‘Members’ tab of your Pro Dashboard and click on the ‘MailChimp’ button.
    Meetup Pro: How do I grow my Pro Network’s reach?
  • From your Meetup Pro dashboard, you can send messages to every member in your network who has subscribed to receive emails, or certain subsets of those members.

    Messages sent from the Pro dashboard can be synced with MailChimpIf you’d like other members of your leadership team to send these messages, you can grant them access to the Pro dashboard. Group organizers and co-organizers without dashboard access can contact members on a group level.

    To send messages from your Pro dashboard:

    1. Log into your Meetup Pro dashboard.
    2. In the left navigation bar, click Members.
    3. Select the members to message by checking boxes beside their names.
    4. At the top right of the panel, click New message.

    To view your communication history, tap Sent Messages at the top right of the member pane.

    Using filters to contact a subset of members

    You can use filters on the dashboard to select a group of members you’d like to message.

    The dashboard features four pre-selected Quick Filters:

    • Active organizers
    • Joined past 30 days
    • Regular attendees
    • Inactive members

    You can also manually select and adjust these filters to find members in your network:

    • Role (Member or Organizer)
    • Groups
    • Location 
    • RSVP count (Number of times member responded "Yes" to an event)
    • Join date
    • Last visit (Last time member visited one of your group or event pages)

    Click the column headings to sort your Members list by the above filters. The "Email settings" column will show which of your members has subscribed to receive messages from your Pro network.

    Contacting members who are not subscribed

    Members are required to share their email address in order to attend events within your network. You can export a list of member information (including members' email addresses) by selecting Export in the top right corner of the Members page.

    Contact members who have not subscribed and request that they update their email settings.

    Messaging members of my Meetup Pro network
  • When you’re growing your communities, sometimes it’s hard to decide where to go next.

    Here are some tips for scouting out potential Meetup group locations:

    Research the topics page


    Above: Topics in the Career & Business category

    • Select a topic, and you’ll land on a page with related topics, groups near you, and overall largest groups focused on that topic worldwide.
      • Take some time to learn from these details—where are the people with the most interest? What places would benefit from your Pro network’s presence?


    Above: Related topics and locations under the ‘Business Owners’ topic


    Above: Largest groups under the ‘Business Owners’ topic


    Ask your community

    • Listen to your brand or organization’s current fans and ambassadors—what are they doing and where do they live?
    • Download your current member list (under your Members tab) and see where your members are actually located—some people may be traveling further than you think! It might be worth starting another group in a surrounding city.


    Find your member list under the Members tab


    • Use your social media networks to ask your communities where they want to meet IRL.
      • Consider using a Twitter or Instagram poll or other voting tools to find out where your people are.


    Wherever you choose to grow next, having an amazing local organizer is key. As long as you’re supporting your team, they’ll be successful.

    Meetup Pro: Where should I start my next group?
  • If you’d like to consolidate Meetup groups into a single Meetup Pro account, simply follow the steps below. The instructions vary based on whether or not you are the primary organizer of the groups to be linked. Be sure to follow the instructions that match your network's needs.

    How to link groups that you organize

    1. Login to your Meetup Pro account.
    2. Click on the Groups tab in the left navigation bar of your Pro admin page.
    3. At the top right of the Groups page, click ‘···Groups’ and select ‘Link existing group’ from the drop-down menu.
    4. You will see a list of groups associated with your account; click the “Connect” button next to the group you wish to link.
    5. Repeat for each group you would like to link.

    If you do not see any groups listed on the Link a Group page, it means that the account you've used for your Meetup Pro account is not the primary organizer of any existing groups. If you have existing groups organized by a different account, you’ll need to transfer ownership to your master account. Learn more about transferring ownership on this page.

    How to link groups that you do not organize

    1. Transfer ownership of the group you wish to link to your master account by following the instructions on this page. Note that both the Meetup Pro admin and the group’s current primary organizer will need to take action.
    2. Login to your Meetup Pro account.
    3. Click on the 'Groups' tab in the left navigation bar of your Pro admin page.
    4. At the top right of the Groups page, click ‘···Groups’ and select ‘Link existing group’ from the drop-down menu.
    5. You will see a list of groups associated with your account; click the “Connect” button next to the group you wish to link.
    6. Repeat these steps for each group you would like to link.

    You won't be able to add a private group to a Pro Network. Our content visibility settings prohibit sharing information from private groups with Pro networks.

    How do I link groups to my Meetup Pro network?
  • Once you’ve selected a local leader for your new Meetup group, you’ll need to add it to your account.

    To add a group to a Pro network

    1. Log into your Meetup Pro Dashboard.
    2. Click on the Groups tab in the left navigation bar of your Pro admin page.
    3. At the top right of the Groups page, click Add group and select + Start new group from the drop-down menu.

    When writing your group's description, remember to let the Meetup community know the purpose of your group, who should join and why, as well as what new members of your group can expect.

    When you're finished, your new group will be reviewed by our Community team. If it’s approved, it will be announced to interested members nearby. Be sure to schedule your first event as soon as possible in order to capitalize on the heightened attention.

    How do I add new groups to a Meetup Pro account?
  • Congratulations on your newly active Meetup Pro account! Here are some tips to get started on the right foot:

    Start small. Identify a pilot city (or cities) where you will launch your program. You should choose a city where you have a receptive audience and a local leader on the ground.  

    Be prepared to hit the ground running. Plan your first couple of events so that you can keep the group active and engaged while you plan for growth. Events have the best chance of succeeding when events are scheduled early and often.  

    Brand your Meetup network. Writing a strong group description is critical, as is creating a consistent look and feel across your network. Meetup Pro allows you to create an appearance that is true to your organization both on an individual group level and the network level.

    Plan for future growth. Identify additional cities and start the search for local leaders.

    Starting a new Pro group in your network

    To start a new Meetup Pro group in your network, log in to Meetup Pro and navigate to the Groups tab from the left navigation bar. At the top right, click ‘···Groups’ and select ‘Start new group’ from the drop-down menu and follow the prompts.

    After you write your description, your new group will be reviewed by our community team. Once approved, we will help announce to potential members. Be sure to schedule your first event as soon as possible in order to capitalize on the heightened attention!

    How do I launch my Meetup Pro network?
  • You have great local organizers and you’ve provided them with all the tools they need — how can you ensure their success?


    Set clear goals

    What do you want your groups to accomplish? Create goals and be clear and direct with your local organizers. Consider using S.M.A.R.T. goals — goals that are specific, measurable, achievable, relevant, and time bound.

    Here are some suggestions:

    • Host 1 Meetup event per month
    • Strive for a certain number of RSVPs per event
    • Grow your membership base by a certain percentage by the end of the year

    Use your Meetup Pro Analytics tab to help track some of your goals.

    Create a rewards system

    Once your goals are in place, find a way to reward organizers who achieve them. Not sure how your organizers like to be rewarded? Ask them! This will help you design a clear rewards system that your organizers can work towards.

    Ideas for rewards:

    • Swag from your organization (shirts, coffee mugs, keychains, etc.)
    • Special events (e.g. fun activities, surprise guests, etc.)
    • Shoutouts and photos on your social media pages

    Provide ongoing support

    Create an ongoing support system that your organizers can access after their training is complete.

    • Check-in calls: Set up a cadence of personal calls to check in and provide feedback
    • Buddy system: Pair your local organizers with a partner to keep each other motivated

    Tip: Use the Organizer Performance dashboard in your Analytics tab to easily partner your more active local organizers with those that need more support and coaching

    Meetup Pro: How can I help my local organizers succeed?
  • You’ve found your team; now help them succeed.

    You’re expanding your Meetup Pro Network’s reach with some great local leaders, and now it’s time to help them further your mission. The leaders you’ve chosen have unique skills and ideas to bring to their events. Here are steps you can take to help them create consistently great experiences.


    Review the Organizer Guide

    Your organizers will come with different experiences, within and outside of Meetup. Meetup’s Organizer Guide is full of inspiration and best practices for managing your community.

    Use the buddy system

    If you already have some local organizers in place, create a “buddy system” to pair veteran organizers with new leaders. Encourage them to set up weekly times to connect, share resources, and celebrate milestones.

    Create a toolkit

    Ensure consistency by creating a document that outlines:

    • Your best organizing practices and examples
    • Top resources
    • Brand or company guidelines
    • Community policies or important notes

    Keep in touch

    Make it easy for your leaders to stay in touch and share with each other.

    • Create a Slack channel to quickly communicate with all of your local organizers
    • Schedule a cadence of video calls with the entire leadership team. Try free services such as Google Hangouts or Zoom.

    Celebrate success

    Positive feedback is just as essential as constructive feedback. Find ways to celebrate and elevate your top leaders.

    • Highlight great organizers on your organization’s social media pages
    • Share their tactics and photos with other organizers
    • Send them swag such as customer shirts, stickers, keychains — something unique to your brand!
    Meetup Pro: How do I train local organizers?
  • Growing your network is integral, but you can’t do it alone.

    Whether you’re a single-person company or a large enterprise, you’ll need local leaders to represent your mission in real life and successfully expand your reach.


    Ask your current community

    Your members already support your mission — ask them to be a part of its growth. If you’re ready to start a group in a city where you don’t know anyone, put out the call.

    Use the Members tab in your Pro Console to help identify potential leaders in your existing groups. The advanced filters allow you to find your most active members based on when they last logged in and shows you how many events they’ve attended in the past.

    Encourage applications

    When you have a pool of potential organizers, it can be hard to keep track of them. Use an online form creator like Google Forms or Typeform to collect and analyze their information.

    Write a few questions to help you choose who fits the criteria for being a great leader.

    • What about this opportunity excites you?
    • What previous experience do you have with [your company or brand]?
    • How much time are you able to commit to being our organizer?

    Make it easy for you to weed out those ready to lead the group vs. those who could be future members.

    Find them on the Find page

    Meetup’s Find page is a great resource for finding active communities in other cities. Use it to find active groups that already align with your mission, business, or goals. Look for ones with strong organizers near the places you want to reach.

    Note how those groups are run:

    • Is the organizer responsive?
    • Are there lots of engaging events on the calendar?
    • Does the group have active members?

    If you think another organizer and group fits your criteria, politely message them on the site and ask if they’d be interested in becoming part of your Meetup Pro network in their city.

    Learn more about using the Find page in our Help Center.

    Be Social

    Put out the call on your social media pages. Craft your top 2–3 requirements for potential leaders. Think about logistics such as:

    • Weekly time commitment
    • Location
    • Previous experience

    Share what you’re looking for in a post on your Facebook page, Twitter timeline, Instagram feed, etc.

    Once you’ve found the right people, you’ll be able to set up ways to train them, encourage them, and celebrate their success as your network continues to grow.

    Meetup Pro: How do I find local organizers?
Meetup Organization Network logo

Want to learn more in person. Join the orgaizer network and see if there is a real life Meetup happening around you. There be people who have done this before, ready to help and you can be part of something special.

Join the org network