Managing your Pro network

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  • Meetup Pro administrators and organizers can proudly share their sponsors on group and event pages. Displaying sponsors adds a professional brand boost to your network, as well as promoting your partner in community building. Members visiting any pages in your network will see details, logos, and links related to your sponsors.

    Network administrators

    Network administrators can add sponsors using their Pro dashboard by following these steps:

    1. Log into your Meetup Pro account.
    2. Click on the Settings tab in the left navigation bar of your Pro dashboard.
    3. Scroll down to the Sponsors section.
    4. When you’re finished, select Save.

    The displayed order of your sponsors can be customized by moving sponsors up or down.

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    Group organizers

    Local organizers within your Pro network may add their own sponsors. These will only appear in their group, along with any network sponsors you may add.

    Organizers can follow these steps on a desktop or laptop computer:

    1. Go to your Meetup group homepage.
    2. Click Manage group, then select Edit group settings from the dropdown menu.
    3. Select Sponsors.
    4. Select add a sponsor.
    5. When you’re finished, select Save.

    The displayed order of a group’s sponsors can be customized by using the Up or Down option. If a network admin has already added sponsors, a group organizer will not be able to edit or remove these.

    Meetup Pro: Displaying a sponsor

  • For Meetup Pro network admins using the sponsorship model, some of the groups in their network are owned and organized by local organizers.

    If an admin decides to remove a group that they do not organize from their network, they'll stop covering the organizing costs of that group. The group will be removed from the admin's Pro Dashboard and they will no longer have access to any data relevant to the events and members of the removed group.

    What happens to the group?

    Here's what the group's local organizer can expect:

    • Their sponsored subscription will be canceled.
    • Their account will enter a two-week grace period, during which they can set up their own new subscription and continue organizing the group.
    • If they don't do so, Meetup will invite the group's leadership team and members to step up.
    • If no one steps up, the group will automatically close.

    Closing a Meetup group is permanent. The group's information -- including photos, discussions, member lists, and event history -- will be removed from Meetup.

    Read more about what happens when an organizer's subscription is canceled.

    How do I remove a group from my network?

    If you're a Pro network admin and you'd like to remove or close a group in your sponsored network, please submit a request to a Pro Support specialist.

    Pro administrators cannot close groups that are not part of their network.

    How do I transfer a group to another organizer within my network?

    Please direct the current organizer of the group to submit a request to a Pro Support specialist. Because subscriptions are not transferred with a group, a support specialist should assist to ensure that your sponsored group's subscription costs are waived for the new organizer. It is not possible to transfer a Pro group to an Organizer on a trial subscription.

    Removing a group from a Meetup Pro network

  • Local organizers can link their group to their account on Google's GDG event platform. Google’s platform integrates directly with Meetup so you can continue growing your group, promoting your events, and meeting new members.

    To link your GDG account with Meetup, follow the steps on our desktop and mobile website by September 30, 2020.

    1. From your group homepage, click Members.
    2. Search for “GDG Global” in your group members.
    3. Click the button with three dots next to the “GDG Global” name.
    4. Click Change member role from the drop-down menu.
    5. Select Co-organizer.
    6. Click Update role to confirm.

    If you can’t find the “GDG Global” account within your group's Members list, please contact us.

    Linking a Google Developer Group account to Meetup

  • Members are required to share their email address in order to attend events within your network. Members are notified that their email address will be shared with the network’s administrators.

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    The organizers and co-organizers of groups in your Pro network are also prompted to share their email address when they visit their Pro group home page until they confirm.

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    When you're ready to look up your members' contact details, check out this video walkthrough:

    Accessing member emails

    You can access a list of member email addresses via the Members page on your Meetup Pro dashboard. Email addresses are displayed under your members’ names.

    You can export a list of member information (including email addresses of members who opted in) by selecting Export.

    MailChimp integration

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    MailChimp users can connect their Meetup Pro account to their MailChimp account directly to create email campaigns. Sync your MailChimp account and your Meetup Pro account with the MailChimp Sync button on the Members page on your Pro Dashboard. Then, select your preferred list and select Sync.

    In your MailChimp account, segments are automatically created for each group in your Pro network. Learn more about viewing a list of your segments in Mailchimp.

    Removing member email addresses

    Members who have shared an email address can opt out of the email sharing program by submitting a request to the Meetup Pro support team. The network administrators will be notified of any request made by a member of their Meetup Pro network.

    Meetup Pro: Managing member emails and MailChimp

  • From your Meetup Pro dashboard, you can send messages to every member in your network who has subscribed to receive emails, or certain subsets of those members.

    Messages sent from the Pro dashboard can be synced with MailChimp. If you’d like other members of your leadership team to send these messages, you can grant them access to the Pro dashboard. Group organizers and co-organizers without dashboard access can contact members on a group level.

    To get started, check out this video walkthrough for using your Pro communication tools.

    To send messages from your Pro dashboard:

    1. Log into your Meetup Pro dashboard.
    2. In the left navigation bar, click Members.
    3. Select the members to message by checking boxes beside their names.
    4. At the top right of the panel, click New message.

    To view your communication history, tap Sent Messages at the top right of the member pane.

    Using filters to contact a subset of members

    You can use filters on the dashboard to select a group of members you’d like to message.

    The dashboard features four pre-selected Quick Filters:

    • Active organizers
    • Joined past 30 days
    • Regular attendees
    • Inactive members

    You can also manually select and adjust these filters to find members in your network:

    • Role (Member or Organizer)
    • Groups
    • Location 
    • RSVP count (Number of times member responded "Yes" to an event)
    • Join date
    • Last visit (Last time member visited one of your group or event pages)

    Click the column headings to sort your Members list by the above filters. The "Email settings" column will show which of your members has subscribed to receive messages from your Pro network.

    Contacting members who are not subscribed

    Members are required to share their email address in order to attend events within your network. You can export a list of member information (including members' email addresses) by selecting Export in the top right corner of the Members page.

    Contact members who have not subscribed and request that they update their email settings.

     
     
    Messaging members of my Meetup Pro network

  • If you’d like to consolidate Meetup groups into a single Meetup Pro account, simply follow the steps below. The instructions vary based on whether or not you are the primary organizer of the groups to be linked. Be sure to follow the instructions that match your network's needs.

    How to link groups that you organize

    1. Login to your Meetup Pro account.
    2. Click on the Groups tab in the left navigation bar of your Pro admin page.
    3. At the top right of the Groups page, click ‘···Groups’ and select ‘Link existing group’ from the drop-down menu.
    4. You will see a list of groups associated with your account; click the “Connect” button next to the group you wish to link.
    5. Repeat for each group you would like to link.

    If you do not see any groups listed on the Link a Group page, it means that the account you've used for your Meetup Pro account is not the primary organizer of any existing groups. If you have existing groups organized by a different account, you’ll need to transfer ownership to your master account. Learn more about transferring ownership on this page.

    How to link groups that you do not organize

    1. Transfer ownership of the group you wish to link to your master account by following the instructions on this page. Note that both the Meetup Pro admin and the group’s current primary organizer will need to take action.
    2. Login to your Meetup Pro account.
    3. Click on the 'Groups' tab in the left navigation bar of your Pro admin page.
    4. At the top right of the Groups page, click ‘···Groups’ and select ‘Link existing group’ from the drop-down menu.
    5. You will see a list of groups associated with your account; click the “Connect” button next to the group you wish to link.
    6. Repeat these steps for each group you would like to link.

    You won't be able to add a private group to a Pro Network. Our content visibility settings prohibit sharing information from private groups with Pro networks.

     
    How do I link groups to my Meetup Pro network?

  • Once you’ve selected a local leader for your new Meetup group, you’ll need to add it to your account.

    To add a group to a Pro network

    1. Log into your Meetup Pro Dashboard.
    2. Click on the Groups tab in the left navigation bar of your Pro admin page.
    3. At the top right of the Groups page, click Add group and select + Start new group from the drop-down menu.

    When writing your group's description, remember to let the Meetup community know the purpose of your group, who should join and why, as well as what new members of your group can expect.

    When you're finished, your new group will be reviewed by our Community team. If it’s approved, it will be announced to interested members nearby. Be sure to schedule your first event as soon as possible in order to capitalize on the heightened attention.

    How do I add new groups to a Meetup Pro account?
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Managing your Pro network

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