Update your credit card information

Your organizer subscription plan automatically renews. When your subscription renews, we attempt to charge the most recent payment card saved for your subscription, so it’s important that you make sure the card on file is active and your billing information is up-to-date.

To update your credit card information:

Desktop & Mobile Web

1. From your Organizer Subscription page, click Update credit card
2. On the following page, enter your new payment information
3. Click Submit

Android App

1. Tap your circular Profile icon from the "Home" tab
2. Tap ... Three dot icon and select Account settings
3. Scroll down and tap your organizer subscription
4. Tap Update credit card
5. Enter your payment information and tap Save

iOS App

If you started your subscription via the iOS Meetup app, you can manage your subscription via the App Store on your device.

Your subscription payment history for the lifetime of your Meetup account is always available to review.

We don't currently send personalized invoices for Meetup subscriptions. Your payment history will serve as your official receipt.

To access your payment history:

Desktop

1. Log in to your Meetup account and go to your Organizer Subscription page.
2. Click Payment history.
3. Select on the pay period you'd like to view on the bottom of the page.
4. Enter your information in the "Customer Supplied Information" section.
5. Click the Printer icon to toggle your printer.

Mobile Web

1. Tap the Profile icon
2. Tap Settings and select All transactions
3. Scroll down and tap your organizer subscription
4. Scroll down to view your past subscription payments

If your Meetup group is bursting at the seams, or you want to grow your leadership team, it may be time to upgrade your organizer subscription plan from Basic to Unlimited.

When you go from Basic to Unlimited, your groups’ member and leadership team limits will be adjusted immediately, but we won’t charge you the Unlimited rate until your next renewal.

If you’re looking to switch from Unlimited to Basic, keep in mind that your groups will need to have 50 or fewer members and 3 or fewer members on your leadership team; just like when you upgrade, you won’t be charged the Basic rate until your next subscription renewal date.

Via Desktop Web

1. From your Organizer Subscription page, click Update plan
2. Choose your preferred plan and click Subscribe

Via Mobile Web

1. Tap your circular Profile icon
2. Tap Settings
3. Tap Recurring Payments
4. Tap your current organizer subscription plan
5. Tap Update plan
6. Choose your preferred plan, then tap Subscribe

Android App

1. Tap your circular Profile icon from the "Home" tab
2. Tap ... Three dot icon and select Account settings
3. Scroll down and tap your organizer subscription
4. Tap Update plan
5. Tap Change plan
6. Choose your preferred plan and confirm with Change plan

iOS App

If you started your subscription via the iOS Meetup app, you can manage your subscription via the App Store on your device.

All organizer subscriptions automatically renew, but your subscription may expire for two reasons:

1. You cancel the auto-renewal
2. The credit card on file for your subscription is declined

If either of the above happens, your subscription will stay active until its scheduled expiration date. After that, your organizer account will enter a two-week grace period, during which you can always update your payment details to keep your subscription from expiring.

When the grace period ends, you'll be removed as the organizer of your Meetup groups. At that time, we’ll notify co-organizers and assistant organizers of your departure, giving them first dibs to take over your organizer role. After that, we’ll extend the invitation to all group members. Your Meetup group will stay open under a new organizer, but if no one volunteers to lead, it will automatically close after 15 days.

Ready to take a break from organizing Meetups? You can cancel your organizer subscription with just a few clicks. It’s easy to re-subscribe whenever you want to jump back in.

Organizer subscriptions automatically renew, To avoid future charges, you’ll need to cancel.

Your plan will stay active until the scheduled expiration date. After the plan expires, your organizer account will enter a two-week grace period. When that period ends, you'll be removed as the organizer of your Meetup groups.

To cancel your organizer subscription on desktop:

1. Go to your Organizer Subscription page
2. Click Cancel subscription
3. On the next page, click Cancel my subscription
4. Nominate a new organizer(s) by selecting from your group’s member list; if you don’t want to nominate anyone, click Deselect All
5. When finished, click Cancel subscription to confirm the cancellation

To cancel your organizer subscription on mobile web:

1. Tap your Profile icon
2. Tap Settings, then Recurring Payments
3. Tap Organizer subscription
4. Tap Cancel subscription
5. Nominate a new organizer(s) by selecting from your group’s member list; if you don’t want to nominate anyone, click Deselect All
6. When finished, click Cancel subscription to confirm the cancellation

To cancel your organizer subscription on the Android app:

1. Tap Profile
2. Tap the three dots 
3. Select Account settings from the drop-down menu
4. Scroll down and tap Organizer Subscription
5. Tap Cancel Subscription, then confirm by clicking Yes

To cancel your organizer subscription on the iOS app:

If you started your organizer subscription via our iOS app, you’ll need to log into the App Store to cancel auto-renewal.

Important: If you’ve put any of your Meetup groups on hold, you’ll need to maintain your subscription to keep them from being closed. Reach out to your group to see if someone else will step up as an organizer and keep the community alive.

Once your subscription expires, we’ll notify co-organizers and assistant organizers (for groups both active and on hold) of your departure. They’ll have first dibs on the role of organizer. After that, we’ll extend the invitation to all group members. Your Meetup group will stay active under its new organizer; if no one volunteers, it will automatically close.

You can also choose to close your Meetup group permanently.

You can easily manage your organizer subscription from your Organizer Subscription page. If you started your subscription via the Meetup iOS app, you’ll need to manage your subscription through the App Store on your device.

From your subscription page, you can:

- View your current plan

- Find the renewal date for your subscription

- See your payment history

- Change your organizer subscription plan

- Update your credit card information

- Learn how to cancel your renewal

Note: Organizers can only transfer group ownership via their desktop web browser.

The process of transferring ownership of a Meetup group starts with the current organizer and ends with the organizer taking over. The future organizer must already be a member of the Meetup group they will organize.

Current organizer:

1. From the Meetup group homepage, select Manage group.
2. Choose Step down as Organizer.
3. In the search box, enter the new organizer’s account name who is taking your place.
4. Check the box beside their name and select Next.
5. Add a custom message for the potential incoming organizer(s) (this is particularly helpful if you have not yet spoken with the organizer you are nominating about transferring group ownership to them).
6. Select Ask selected members.

Nominated organizer:

1. Navigate to the Meetup group's homepage. You should be in the "About" Section from the top navigation.
2. Scroll down to the "Members" section.
3. Select Accept to confirm the nomination.

Once the new organizer accepts the nomination, they will be the primary organizer of the Meetup group. They’ll be responsible for all group membership and support. At this time, the previous organizer rescinds their leadership role and becomes a member of the group, and can leave if they want.

If the previous organizer no longer runs any other Meetup groups, they should cancel their organizer subscription in order to avoid renewal payments.

If you'd like to request a refund outside of the first 30 days of your subscription, please contact us.

Apple App Store subscribers

If you've purchased a subscription through the Apple App Store, all refunds are handled by Apple and are subject to their Terms of Sale. Click here to contact Apple support.

It’s always free to join a Meetup group as a member, but in order to create or lead a Meetup group, organizers need an active paid subscription. Organizer subscriptions are tied to an organizer's personal account, not the Meetup group(s) they run.

We offer two types of organizer subscription plans: Basic and Unlimited. Both plans allow organizers to lead up to 3 Meetup groups. If you're interested in organizing a larger network of Meetup groups, we suggest you check out Meetup Pro.

Basic subscription

Under the Basic organizer subscription plan, an organizer can have up to 50 members in each Meetup group. It also allows an organizer to add up to three other members to the leadership team for each Meetup group. Note: The basic plan is not available to organizers who start their subscription through the Meetup iOS app.

Unlimited subscription

Organizers with an Unlimited organizer subscription can add an unlimited number of members to each of their Meetup groups, as well as unlimited members to each group’s leadership team.

Under both plans, organizers have the option to change to a different subscription plan.

Become an organizer

If you want to organize Meetups, check out the current pricing options in your area. While we aim for our plans to be fair and affordable for everyone, organizers can also collect contributions, member dues and/or event fees from members to help cover their Meetup and subscription costs.