You can manage your subscription from your Organizer Subscription page.
From your subscription page, you can:
If you started your subscription on the Android app, you can manage your subscription through the Google Play Store on your device.
If you started your subscription on the iOS app, you can manage your subscription through the App Store on your device.
Meetup only issues refunds to eligible organizers who started a subscription on Meetup’s website or through the Google Play Store. Consumer protection regulations may apply to subscribers in the European Union.
Meetup will issue refunds for payments if requested within 14 days of the first charge. This does not apply to monthly subscriptions.
Meetup will issue refunds for renewal payments if requested within 30 days of the subscription’s auto-renewal. This does not apply to monthly subscriptions.
To stop your subscription from renewing automatically, you can cancel your subscription at any time.
Meetup will provide a partial refund for the remaining months on an organizer's last subscription payment if they:
This does not apply to monthly subscriptions.
To request a refund based on the criteria above, please contact us.
If you've purchased a subscription through the Apple App Store, all refunds are handled by Apple and subject to Apple’s Terms of Sale. To request a refund for an App Store purchase, contact Apple Support.
If you've purchased a subscription through the Google Play store, all refunds are handled by Google and subject to their refund policy. To request a refund for a Google Play purchase, contact Google Play support.
Please review Meetup Pro cancellation and refund policies. Meetup Plus subscription fees are not refundable. You can request to cancel your subscription before your next payment by emailing your account manager or the email address listed in your Organizer Subscription page.
When your organizer subscription renews, we attempt to charge the card on file for your account. To keep your groups active, make sure the card on file and your billing information is up-to-date.
If you started your subscription via the Android Meetup app, you can manage your subscription via the Google Play Store on your device.
If you started your subscription via the iOS Meetup app, you can manage your subscription via the App Store on your device.
If you want to your cancel your subscription, follow the instructions on the Canceling an organizer subscription article.
Start a group, organize events, and get connected with interested members. Meetup helps you transform common interests into genuine connections.
Learn more about the benefits of starting a group on Meetup.
Choose between a one-month and a six-month billing cycle. Save more with a six-month subscription by paying upfront.
*Prices may vary based on your location, currency, and on subscriptions started through the Meetup app (iOS and Android). Taxes may apply.
✔ Organize up to three groups with unlimited members
✔ Promote your group to our network of potential members
✔ Easily schedule events and communicate with members
✔ Appoint a leadership team to help manage your group
✔ Set membership dues and event fees to help cover costs
Meetup Pro is separate from standard Meetup subscriptions. Create an unlimited number of groups in a single network, and help your brand reach audiences through community-supported events. Meetup Pro is $30 per group per month billed every six months or $35 per group per month billed month to month. Taxes may apply.
Learn more about the price and benefits of Meetup Pro.
Organizer subscriptions renew automatically. To prevent your subscription from automatically renewing, you’ll need to cancel your subscription from your subscription page. Your subscription will remain active until the end of your billing cycle.
Meetup Pro admins should follow these different steps.
If you started your subscription on the Android app, you’ll need to log into the Google Play Store to cancel auto-renewal. Click here to visit Google Play Help Center and begin the self-help flow to cancel your Meetup subscription.
If you started your subscription on the iOS app, you’ll need to log into the App Store to cancel auto-renewal. Click here to contact the Apple Store.
From there:
If you cancel your subscription, it will enter a two-week grace period at the end of your billing cycle. During this time, you can step down and nominate a new organizer. When your grace period ends, you'll be automatically stepped down as the organizer of your groups.
Once your subscription expires, we’ll notify your group's leadership members of your departure and invite them to step up as the new organizer. After that, we’ll extend the invitation to all group members. Your group will stay active under its new organizer or, if no one volunteers, it will automatically close. You can also choose to step down close your group permanently.
Meetup is required to collect sales tax along with subscription payments as required by state sales tax laws. Sales tax is calculated based on the cost of your current subscription and location. Meetup relies on third-party partners to determine your jurisdiction for tax purposes. For a list of state revenue resources, click here.
U.S. sales taxes are clearly noted on your payment history when your subscription renews. You can go to the Organizer Subscription section in your settings to view your payment history, see your current plan and upcoming payments, or update your credit card information.
Tax-exempt organizations may submit state-issued tax exemption documents to Meetup. Please follow these instructions:
Part A: Before submitting your group and tax information, make sure your account name is in the name of your tax-exempt organization. Your account name may not be your personal name. It must be the name of the tax-exempt organization you’re affiliated with.
You can update your account name by following these instructions. (If the name of your organization does not fit completely, please abbreviate accordingly.)
Part B: Please add the full name of your tax-exempt organization and today’s date to the first line of your group’s description in the following format:
This group is operated by (Tax-exempt organization) (Date).
You can update your group’s description by following these instructions.
Or, if you're a group in a Meetup Pro network, simply make sure your network administrator adds the language to the network profile. Network admins can update their network's description by going to the Settings tab in their Pro dashboard.
Tax-exempt organizations can use the tax information form to submit state-issued tax exemption documents.
To submit your information using the form:
You will receive a confirmation email when you submit and our tax team will review your documentation.
Meetup is required to collect Value-Added Tax (VAT), Goods and Services Tax (GST), or Japanese Consumption Tax (JCT) from non-business organizers depending on their location. Taxes are calculated based on the cost of your current subscription.
VAT, GST, and JCT are clearly noted on your payment history when your subscription renews. You can go to the Organizer Subscription section in your settings to view your payment history, see your current plan and upcoming payments, or update your credit card information.
Meetup subscriptions that are in the name of VAT, GST, or JCT registered businesses can remove VAT, GST, or JCT charges. To remove VAT, GST, or JCT charges on future transactions, use this form to add your VAT Number, GST Number, JCT Number, or an Australian Business Number (ABN) to your account.
To submit your information using the form:
Once we receive your information, you will receive a confirmation email.
New organizers can add a VAT Number, GST Number, JCT Number, or ABN to their account when they start a subscription.
You can view a full list of your receipts (invoices) in the payment history section of your organizer subscription page.
If you need a copy of a past receipt, you'll find a list of printable copies on your payment history page in the bottom left-hand corner.
The formatting of your receipt will vary depending on your plan and location. The example below is a receipt for a 1-month unlimited subscription in the United Kingdom.
For more information on tax collection and exemption review our VAT, GST, and U.S. sales tax policies.
All organizer subscriptions automatically renew, but your subscription may expire for two reasons:
If either of the above happens, your subscription will stay active until its scheduled expiration date. After that, your organizer account will enter a two-week grace period, during which you can always update your payment details to keep your subscription from expiring.
When the grace period ends, you'll be removed as the organizer of your Meetup groups. At that time, we’ll notify co-organizers and assistant organizers of your departure, giving them first dibs to take over your organizer role. After that, we’ll extend the invitation to all group members. Your Meetup group will stay open under a new organizer, but if no one volunteers to lead, it will automatically close after 30 days.
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