Billing issues and troubleshooting
- Why can't I pay for my subscription?
- Some of my members were charged for dues even if they are exempt from paying
- Some members are in my group although they haven’t paid their membership dues
- I see an error message when I try and record dues payment for some of my members
- My subscription wasn’t activated although I’ve paid for it
- I'm unable to set member dues, event fees or a fundraising