Account, Notifications, and Payments

Manage your profile and account

• Update & FAQ: Advanced features moving to Meetup+ (October 2024)
• Getting to know your profile
• Updating your profile
• Upgrading to Meetup+
• Advertisements on Meetup
• Changing your time zone

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Access an account

• Why am I being asked to enter a verification code?
• Why can't I log into my account?
• Creating a strong password
• Resetting a password
• Why do I keep getting logged out?
• I didn't receive a password reset email

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Account privacy

• Why did I receive a login notification email?
• Account security
• Hiding the list of groups on your profile
• How do I hide my interests?

Organizer subscriptions

• My subscription got increased
• How to upgrade a Meetup subscription
• Does Meetup offer coupons or special discounts?
• Meetup Starter - Overview and FAQ
• Organizer subscription prices overview
• Managing a recurring subscription

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Group and event payments

• Checking a Meetup charge on your payment method
• Setting promo codes for events
• Setting early bird pricing for events
• Joining a group with member dues
• Requesting dues or fees back from an organizer
• Refund policy for member-to-organizer payments

Billing issues and troubleshooting

• Why can't I pay for my subscription?
• Some of my members were charged for dues even if they are exempt from paying
• Some members are in my group although they haven’t paid their membership dues
• I see an error message when I try and record dues payment for some of my members
• My subscription wasn’t activated although I’ve paid for it
• I'm unable to set member dues, event fees or a fundraising

Notification settings

• What notifications should organizers and members receive?
• Editing my email settings
• Editing my push notification settings
• Unsubscribing from Meetup emails
• Official communications from Meetup and reliable email addresses