Revision date: 10/1/21
(View previous version: 4/19/21)
- Collection Of Information
- Use Of Information
- Sharing Of Information
- Additional Details
- Your Choices
- Data Rights
- California Privacy Rights
- Contact Us
1. Collection Of Information
Summary:We collect information about you when you:
- Create an account;
- Use the Platform;
- Attend an event;
- Visit our website; and
- Communicate with us.
We also collect information, such as usage statistics, by using cookies, server logs, and similar technologies.
If you elect to use certain features, we also collect information through other sources, such as social media services, invitations, and imported contacts.
1.1 Information You Provide to Us
We collect information that you provide directly to us. For example, we collect information that you provide when you create an account, choose interests or groups, fill out a form, or communicate with us. The types of information that we may collect include identifiers, such as your name, username, password, email address, postal address, and phone number; payment and commercial information, such as payment method data and purchases, if any; demographic information and any other personal information that you choose to provide, such as photos, choices of interests, groups, and professional or employment-related information, including your role, company, and years of experience. Certain information about yourself is optional to provide. Your choice of groups is also optional, but we are required to process this information in order to administer your account, and to indicate that you are a member of the groups that you join. See Section 2 to learn how we will use the information that you provide to personalize our recommendations and other content to you.
On occasion, the information that you give us when you join a group may imply information about your beliefs, political views, health conditions, or your sexual identity. This, and other kinds of sensitive information, is given special protection in accordance with applicable law. Posting personal or sensitive information about others without their permission is against our Community Guidelines.
1.2 Information We Collect Automatically When You Use the Platform
When you use our Platform, we automatically collect internet and other electronic network activity information about you and other information, including:
- Log Information: We collect log information about your use of the Platform, including the type of browser that you use; the time, duration, and frequency of your access; Platform pages viewed; your IP address; and the page you visited before visiting our Platform.
- Device Information: We collect information about the computer or mobile device that you use to access our Platform, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Geolocation Information: We may collect information about the location of your device each time you use our Platform based on your consent to the collection of this information, such as when you enable location services. For further information see Section 5.2. We may also collect information, such as your IP address, that can sometimes be used to approximate your location based on your device settings.
- Other Information: Based on your consent, we may collect other information from your device, such as photos from your camera roll or calendar information you want to manage via the Platform.
1.3 Information We Collect From Other Sources
We may collect information about you from other sources, such as through certain features on the Platform you elect to use. We rely on these third parties to either have your consent or ensure that they are otherwise legally permitted or required to disclose your information to us. Examples include:
- Social Media Services. If you register or log into your account through a third-party social media service, we will have access to some of your third-party account information from that service, including identifiers, such as your name and other information in that account, and used for purposes such as improving your Meetup recommendations. We may also have access to third-party account information if you use the Platform feature to share a link. See this article for more information on how to enable or disable the connection between our Platform and your third-party account.
- Member Content. We may receive information about you when you or another member uploads photos or posts other content to the Platform. For further details about the rights over this information available to individuals, see Section 6.
- Current or Future Corporate Affiliates. We may receive information about you from our current or future corporate parents, subsidiaries, or affiliates.
- Information From Other Third-Party Sources. In order to provide you with more tailored recommendations, we may obtain information about you from publicly and commercially available sources, such as third-party publishers, advertising networks, and service providers that we use to manage our ads on other sites, and other third parties as permitted by law. For more information about the data that we obtain from these providers, please contact us at email@example.com.
We may analyze and make inferences from the information we collect.
2. Use Of Information
Summary:We use information about you to:
- Operate, improve, promote, and protect Meetup and our Platform;
- Communicate with you; and
- Personalize content.
2.1 Operating our Platform
We may use information about you described above for various business purposes related to operating our Platform, including to:
- Provide, maintain, and improve our Platform, including to process transactions, develop new products and services (for example, including you in tests or pilots of new or revised Platform functions, such as messaging or search functionality or using information about your usage of the Platform to develop new or revised messaging or search functionality), and manage the performance of our Platform;
- Display information about you, for instance, your list of interests, which will be visible on your profile;
- Personalize the Platform, for example, to suggest content in which we think you may be interested;
- Allow you to share information about your use of the Platform through a third-party social media service, if you connect your account through that service (which you can turn off at any time) and to provide you with better recommendations;
- Monitor and analyze trends, usage, and activities in connection with our Platform;
- Detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities; to protect the rights, property, or safety of Meetup and others; to enforce compliance with our policies; and to comply with applicable law and government requests; and
- Perform accounting and administrative tasks, and enforce or manage legal claims.
2.2 Communicating With You
We may use information about you for various business purposes related to communicating with you, including to:
- Respond to your comments, questions, and requests, and provide customer service;
- Communicate with you, in accordance with your account settings, about products, services, and events offered by us and others, to provide news and information that we think will be of interest to you, to conduct online surveys, to contact you about events on our Platform that are being held near your location, and to otherwise communicate with you in accordance with Section 2.3;
- Notify you about communications of other members, in accordance with the communication preferences that you indicate in your account; and
- Send you technical notices, updates, security alerts and support, and administrative messages.
2.3 Advertising And Other Uses
We may use information about you for various other business purposes, including to:
- Provide content, features, or sponsorships that match member profiles or interests;
- Facilitate contests and other promotions;
- Send you marketing communications, subject to applicable law;
- Carry out any other purposes described to you at the time that we collected the information.
2.4 Legal Basis for Processing
If you are in a jurisdiction that requires a specific legal basis for processing personal data, our legal basis for collecting and using the information described above will depend on the type of information and the specific context in which we collect it.
- We process information about you in order to provide our services in accordance with our Terms of Service, for example, to allow you to join groups or to display your profile to other members; to allow us to send you important service updates; and to perform a contract.
- We also process information about you where it is in our legitimate interests to do so and not overridden by your rights (for example, in some cases for direct marketing, fraud prevention, network and information systems security, responding to your communications, the operation of networks of groups by the network administrators, and improving our Platform).
- Sometimes you provide us with sensitive information about you; for instance, the mere fact of joining a certain group may indicate information about your health, religion, political views, or sexual identity. Joining such groups or posting information on the Platform about these topics is entirely voluntary and, depending on the settings of the group and your profile (e.g., public or private), our legal basis for processing any sensitive information is either that you manifestly make it public or your explicit consent.
- In some cases, we may also have a legal obligation to process information about you, or may otherwise need the information to protect your vital interests or those of another person. For example, we may process information, if we believe doing so is required by, or in accordance with, applicable law, regulation, legal process, or audits.
3. Sharing Of Information
- to members or social media services, depending on how you engage with the Platform. Information that is public on our platform is accessible to others both on and off the Platform;
- to our third-party service providers who help us to operate or improve our Platform;
- to authorities to comply with legal obligations or requests and to protect and defend our rights and property;
- to an affiliate or successor entity or otherwise as part of a corporate transaction;
- among our businesses and affiliated companies; and
- when you direct us to share your information.
3.1 Through Our Platform
We share some of the information that we collect by displaying it on our Platform according to your member profile and account settings. Some information, such as username, is always public. Some information, such as interests, is public by default, but can be hidden on our Platform. Some information, such as group memberships, will always be visible to other members of that Meetup group, and may be public, depending on the settings of that group. We recommend that you check the group settings and what information will be available before joining the group to ensure that you are happy with the information that is visible to others. For more information, see this article on Account Privacy and Visibility and this article on Group Content Visibility.
Information that is public on our Platform is visible to others on and off the Platform.
3.2 Group Networks
If you are a member of a group, this group may now or in the future become part of a network of groups known as a “Meetup Pro” network. Members who administer a Meetup Pro network, known as “network administrators” have access to the content within their groups, including information about group participants. Network administrators find it helpful to have access to the email addresses of organizers and other members of groups within their networks, to easily communicate with and administer the groups. Therefore, we will provide ways for you to share your email address with your group’s network administrator. See this article for more information about Network Administrators, Organizers, and their Members.
3.3 With Our Service Providers
We may use service providers in connection with operating and improving the Platform to assist with certain business purposes, such as payment processing, email transmission, conducting surveys or contests, data hosting, managing our ads, and some aspects of our technical and customer support. These service providers, which include data analytics providers, may access, process, and store information about you on our behalf for the purposes we authorize, subject to confidentiality obligations.
3.4 Following The Law And Protecting Meetup
We may access, preserve, and disclose information about you to government entities and other third parties, including the content of messages, if we believe disclosure is in accordance with, or required by, applicable law, regulation, legal process, or audits. We may also disclose information about you if we believe that your actions are inconsistent with our Terms of Service or related guidelines and policies, or if necessary to protect the rights, property, or safety of, or prevent fraud or abuse of, Meetup or others.
3.5 Social Sharing And Other Tools
The Platform may offer social sharing features and other integrated tools which let you share actions that you take on our Platform with third-party services, and vice versa. Such features let you share information with your friends or the public, depending on the settings you have chosen with the service. For more information, see this article on Sharing Meetup events on Social Media and this article on Connecting your Social Media Account. The third-party services' use of the information will be governed by the third parties’ privacy policies, and we do not control the third parties’ use of the shared data. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please review the privacy policies of the services that provide these features.
3.6 Affiliate Sharing And Merger, Sale, Or Other Asset Transfers
If Meetup is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, information about you may be shared, sold, or transferred as part of that transaction. We may also share information about you with current or future corporate parents, subsidiaries, or affiliates.
3.7 Other Situations
We may also share information about you with your consent or at your direction or where we are legally entitled to do so. For example, your information may be shared with event sponsors and others as described to you when you RSVP to an event. Your information also is made available to other group members and event organizers when you RSVP for and participate in an event.
4. Additional Details
- We may allow others to use technologies that collect information about you to provide analytic services and to serve ads for Meetup. You may be able to disable the collection or use of this information.
- Meetup is based in and governed by U.S. law and we will be processing, transferring, and storing information in and to the U.S. and other countries.
- We have implemented technical and organizational measures to protect your personal information. We cannot guarantee these controls will provide absolute security.
4.1 Analytics and Advertising Services Provided by Others
4.2 Transfer Of Information To The U.S. And Other Countries
We employ technical and organizational measures designed to protect your information that is under our control and that we process on your behalf from unauthorized access, collection, use, disclosure, copying, modification, or disposal, both during transmission and once we receive it. For example, we store all information that you provide to us on servers on which security controls are used. We train employees regarding our data privacy policies and procedures, and authorize employees to access personal information as required for their role. We use firewalls designed to protect against intruders and test for network vulnerabilities. However, no method of transmission over the internet or method of electronic storage is completely secure.
Where you have a password, which enables you to use our services, you are responsible for keeping this password complex, secure, and confidential. If you would like to update or change your password, you may select the “Forgot your password?” link on the login page. You will be sent an email that allows you to reset your password.
4.4 Data Retention
We may temporarily de-activate your account if you have not logged in for six months or more. You may contact us if you wish to reactivate your account.
We retain certain information that we collect from you while you visit or are a member of the Platform, and in certain cases where you have deleted your account, for the following business purposes:
- So you can use our Platform;
- To ensure that we do not communicate with you if you have asked us not to;
- To provide you with a refund, if entitled;
- To provide accurate accounting information to other members about the groups that they organize or administer, and associated memberships;
- To better understand the traffic to our Platform so that we can provide all members with the best possible experience;
- To detect and prevent abuse of our Platform, illegal activities and breaches of our Terms of Service; and
- To comply with applicable legal, tax or accounting requirements.
When we have no ongoing legitimate business need to process your information, we will either delete it or take steps to de-identify or anonymize it in accordance with applicable law.
4.5 Policy Scope
Members, including group organizers and network administrators, are directly responsible for complying with all requirements of applicable privacy laws in connection with the information that they obtain and process for the purposes of managing their contacts, organizing and communicating with groups, or administering networks.
4.6 Revisions To This Policy
5. Your Choices
- You can review and change information about you or deactivate your account in your account settings, but we may retain certain information.
- You can remove photo tags if you wish.
- Consult your device settings for information about how to deactivate location-based features at any time.
- You have the right to opt out of receiving Meetup’s promotional messages, but you may still receive other non-promotional communications.
5.1 Your Choices: Account Information
You may update or correct your account information by editing your account settings or by sending a request firstname.lastname@example.org described in Section 6 and Section 7. You may deactivate your account by editing your account settings. You may also request deletion of your information as described in Section 6 and Section 7. You will also be able to choose what information others see about you and who may contact you by using the Privacy Settings section in your Account.
5.2 Your Choices: Location Information
When you first access the Platform, depending on your device settings, we will collect information about your location, which we use to make better recommendations for groups and events in your area, and to improve our Platform. If you do not want us to collect information about your location, then you can prevent this by taking the following steps:
- If using a mobile app, by changing the settings on your device.
Note that our Platform or its features may no longer function properly if you change your settings.
Your mobile device settings may also give you the option to choose whether to allow us to view your geolocation on a continuous basis, only when using the app, or never. Allowing us to view your geolocation when you are not using the app allows us to provide you with recommendations on a regular basis. Please refer to your device’s guide for additional information on how to adjust location services.
5.3 Your Choices: Cookies
5.4 Your Choices: Promotional Communications
You can control some of the messages that you receive from Meetup and other members by selecting the unsubscribe link in the message that you receive, or by adjusting the communication preferences in your account settings. We will also send you a link to these settings when you first sign up and in subsequent messages. If you opt out, we may still send you non-promotional messages, such as those about your account or our ongoing business relations. In addition, please consult the privacy policies of other members for information about how to control or opt out of promotional messages from them off the Platform.
5.5 Your Choices: Photo Tagging
You can tag photos of yourself and others. When a photo has been tagged it means that the name of that person will appear alongside the photo, and the tagged photo will appear on the tagged member’s group profile.
We will notify you when another member has tagged your account in a photo or when additional comments are added to such photos. You can remove tags by selecting the “untag” option next to your name. You can also report inappropriate content to Meetup. You are responsible for obtaining permission from non-members to post a photo of them on the Platform.
6. Data Rights
- You may have the right to exercise data protection rights, including to request that Meetup deletes, amends, or provides you access to your information.
- You have the right to opt out of receiving Meetup’s promotional messages, but you may still receive other communications.
- You can complain to your local data protection authority about the use of your information.
We respond to all requests that we receive from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws. You can contact us with your request by sending an email email@example.com. You can also request deletion of your account and personal information by filling out the form available in this Help Center article: "Request permanent deletion of your data." You must be logged in to your Meetup account to view this article and access the form.
Rights that you may have, depending on the jurisdiction in which you live, may include:
- Accessing, correcting, updating, or requesting deletion of your information.
- Objecting to processing of your information, asking us to restrict processing of your information, or requesting the portability of your information.
- Opting out from receiving marketing communications that we send you at any time. You can exercise this right by selecting the “unsubscribe” or “opt-out” link in the marketing emails we send you. Additionally, you may update your email preferences by changing the settings in your account.
- Withdrawing your consent at any time if we have collected and processed your information with your consent. Withdrawing your consent will not affect the lawfulness of any processing that we conducted prior to your withdrawal, nor will it affect processing of your information conducted in reliance on lawful processing grounds other than consent.
- Complaining to a data protection authority about our collection and use of your information. For more information, please contact your local data protection authority. Contact details for data protection authorities in the European Union are available here.
Note that Meetup is a controller of your information. Other members, such as group organizers and network administrators, may also act as controllers of your information. You should contact these members if you have any questions about how they use information that you have provided to them.
7. California Privacy Rights
8. Contact Us
- If you have any questions, you can contact us at firstname.lastname@example.org.
Under European data protection law, the controller of your information is Meetup LLC.
If you are located in the European Economic Area, you can also contact Meetup’s GDPR representative:
Meetup MHC GDPR Representative
Mason Hayes and Curran Professional Services Limited
South Bank House
If you are located in the United Kingdom, you can also contact Meetup’s UK GDPR representative:
Meetup MHC UK GDPR Representative
Mason Hayes and Curran LLP