WePay has decided to end payment processing services for individual accounts. Organizers in the U.S. will no longer be able to collect member dues or event fees using WePay after November 10, 2020.
How will I collect dues and event fees in the future?
We’re already working on new ways for you to collect member payments. We’re aiming to release the new member dues system before December 2020, and the new event fees system in early 2021.
What should I do now?
Follow these steps to collect any available funds and settle your WePay account:
- Log in at http://www.wepay.com/login.
- Click Settings on the left-hand side.
- Click Settlement Details.
- Click Add Your Settlement Details.
- Enter the information as prompted and choose Add Bank.
What will my members experience?
Your group members will not experience any interruption in service.
What happens to my groups where I've already set up dues?
There will be no change for your members. Group dues will continue to be deducted from their chosen payment method as scheduled. We will provide more information soon on how to collect and receive future payments.
How can I refund dues or event fees to my members?
Until November 10, you can issue refunds on your group’s Money page as you would normally. After that date, contact WePay Support.