WePay has decided to end payment processing services for individual accounts. Organizers in the U.S. will no longer be able to collect member dues or event fees using WePay after the week of December 6, 2020.
How will I collect dues in the future?
We expect to release the new member dues system during the week of December 6, 2020.
How will I collect event fees in the future?
The new event fees system will follow in early 2021. In the meantime, hosts may still charge event fees by selecting Cash in their event settings.
What should I do now?
Follow these steps to collect any available funds and settle your WePay account:
- Log in at http://www.wepay.com/login.
- Click Settings on the left-hand side.
- Click Settlement Details.
- Click Add Your Settlement Details.
- Enter the information as prompted and choose Add Bank.
What will my members experience?
Your group members will not experience any interruption in service.
What happens to my groups where I've already set up dues?
There will be no change for your members. Group dues will continue to be deducted from their chosen payment method as scheduled. We will provide more information soon on how to collect and receive future payments.