WePay has decided to end payment processing services for individual accounts. Organizers in the U.S. will no longer be able to collect member dues or event fees using WePay after the week of January 15, 2021.
How will I collect dues in the future?
Organizers in the United States will be able to collect member dues with Stripe. Switching from WePay to Stripe is taking longer than we'd initially estimated. We'll notify organizers when they can access their Stripe accounts. In the meantime, you can continue using WePay normally.
How will I collect event fees in the future?
For a limited time, organizers in the United States can collect event fees with PayPal. Learn more about setting event fees.
What should I do now?
Follow these steps to collect any available funds and settle your WePay account:
- Log in at http://www.wepay.com/login.
- Click Settings on the left-hand side.
- Click Settlement Details.
- Click Add Your Settlement Details.
- Enter the information as prompted and choose Add Bank.
What will my members experience?
Your group members will not experience any interruption in service.
What happens to my groups where I've already set up dues?
There will be no change for your members. Group dues will continue to be deducted from their chosen payment method as scheduled. We will provide more information soon on how to collect and receive future payments.
How can I refund dues or event fees to my members?
Until the week of January 15, 2021, you can issue refunds on your group’s Money page as you would normally. After that date, contact WePay Support.