Meetup only issues refunds to eligible organizers who started a subscription on Meetup’s website or through the Google Play Store. Consumer protection regulations may apply to subscribers in the European Union.
First subscription payments
Meetup will issue refunds for payments if requested within the subscription’s first 14 days. This does not apply to monthly subscriptions.
Meetup will issue refunds for renewal payments if requested within 30 days of the subscription’s auto-renewal. This does not apply to monthly subscriptions.
To stop your subscription from renewing automatically, you can cancel your subscription at any time.
Groups handed over to a new organizer
Meetup will refund one subscription payment for organizers who:
- Have stepped down as the organizer of their group and whose group has been taken over by a new organizer with an active subscription
- Have requested a refund within the same subscription period as their group’s handover
- Are not the organizer of any other groups at the time of the refund request
This does not apply to monthly subscriptions.
Requesting a refund for a subscription payment
To request a refund based on the criteria above, please contact us.
Apple App Store subscribers
If you've purchased a subscription through the Apple App Store, all refunds are handled by Apple and subject to Apple’s Terms of Sale. To request a refund for an App Store purchase, contact Apple support.
Meetup Plus subscriptions
Meetup Plus subscription fees are not refundable. You can request to cancel your subscription before your next payment by emailing firstname.lastname@example.org.