Staying connected depends on staying informed. There are a few possible reasons our emails may not be reaching you.
Why am I receiving some emails but not others?
If you've stopped receiving some, but not all emails, you might be getting those messages as push notifications rather than emails. If a mobile device linked to your Meetup account has push notifications active, corresponding emails won’t be sent.
Want to choose which notifications get sent where? Check out this article and customize to your liking.
Did you recently stop using a device? It’s possible that push notifications might still be activated there. If you think that might be the case, reach out to us and we will take care of it.
I am not receiving any emails from Meetup.
If you no longer are receiving any emails from Meetup, it’s a good idea to check other folders (Spam/Junk) in your email account where the email might have been routed. Gmail users should also check their Social tab. You can also help make sure Meetup notifications route directly to you by adding email@example.com to your address book or contact list.
If the missing emails can’t be found in those folders, it’s possible that emails are being bounced back to us. This can happen if the email address we have on file for you is no longer valid, or when your email provider rejects messages from us without your knowledge.
In this situation, the next time you log into Meetup, a large red box will ask you to confirm if, The problem was temporary of if you would like to Change your email address. A few other helpful hints:
- Be sure to check the settings of your email provider to see if Meetup emails are being blocked
- Once you’ve adjusted your settings, choose “The problem was temporary” to let us know and we will try sending you emails again
- Don’t forget to then add firstname.lastname@example.org to your address book or contact list to help prevent this issue from happening again in the future
If you’ve tried all of these steps, but still aren’t receiving our Meetup emails, let us know by contacting us below and we will figure it out together.