If you’ve paid for Meetup member dues, tickets, or contributions, you can request a refund from the organizer of your Meetup. Refunds are issued at the discretion of the organizer who collected the funds, so be sure to reach out to them with questions.
To request a refund from the group organizer:
Desktop Web
- Click on your profile icon
- Select Settings from the drop-down menu
- Open the Payments Made tab
- Locate the transaction you’d like refunded and select Contact organizer for refund
- Enter the information requested in the prompts
Mobile Web
- Click on your Profile icon in the upper right hand corner
- Select Settings, then choose All Transactions
- Locate the transaction you’d like refunded and tap the arrow next to it
- Tap Contact organizer for refund
- Enter the information requested in the prompts
Next Steps
If your refund request is declined by a particular Meetup organizer, you have a few options:
If you paid using WePay, you can contact Meetup Support. When doing so, please provide the following information:
- A link to the Meetup group in question
- A link to the profile page of the Meetup organizer
- Any relevant correspondence that took place via the Meetup platform
- Any relevant correspondence that took place outside the Meetup platform
If you paid using PayPal, you need to reach out to PayPal's support team for assistance.
Please know that Meetup reserves the right to process refunds for member dues, ticketing, and other monetary transactions on the site, if the evidence provided clearly shows that expectations have not been met.
If you have questions about requesting or processing refunds of member dues, please contact us directly.