Meetup and Stripe make it easy for organizers in the United States to refund members dues. Organizers with event fees can manage their payments in PayPal. (Organizers outside the U.S. can use PayPal for both dues and event fees.)
You can issue and review refunds on your group’s Money page.
Desktop / Mobile web
- Go to your Meetup group's Money page.
- Scroll down to “All transactions.”
- Select the arrow icon to the right of the transaction you want to refund.
- Select Yes, I'm sure to confirm.
Meetup’s Trust and Safety team may intervene and provide a refund in cases of fraud or misuse of our payment system. Please refer to our Terms of Service for the official fees, payment, and offers policy.
Meetup cannot mediate disputes regarding payments made using a third-party payment processor, any fees associated with the use of third-party payment processors, or in cash.