Every community starts with hello
At your Meetup event
- Make time to say “hi.” Be warm and welcoming — look them in the eye, smile, and introduce yourself as soon as you can.
- Set expectations. Remind everyone what this event’s agenda is. Clarifying the day’s activities gives members something to do right away when they get to the event.
- Open things up with interesting group questions. Prepare a question or two that members can use to get to know each other. It should be specific, fun, and related to the theme of the group.
Between Meetup events
Meetup has communication tools to keep conversations going.
Reach out using the Mailing List.
- Send a message to attendees the day before an event to remind them. Shout out that newbies will be there, mention you’re looking forward to seeing everyone, and remind them of anything they’ll need to bring.
- Follow up with attendees the day after an event to thank everyone, continue a conversation, and give a hint to what might come next.
- Value your members’ time—limit yourself to 1 or 2 messages per event.
Connect through comments.
- Reply to members with timely, conversational, informative comments. Member can’t make it? Make sure they know when the next event will be and welcome them to it.
- Tell members how to find you (i.e. the woman with the pink hair at the back table) and encourage them to reach out if they’ll be late. Assure them they’ll be welcome even if they’re not on time!
Brainstorm what’s next in Discussions.
- Suggest ideas for new events and respond to member ideas in this short-form discussion tool.
- Keep conversations going between events and cultivate an atmosphere where members feel empowered to connect and share ideas.