Whether you’re communicating with a member for the first time online, or talking to a regular in real life, there are things all members expect from a Meetup organizer
Meeting up with a group of people you haven’t met before can take some getting used to. Great organizers make members feel welcome before, during, and after they arrive to a Meetup event.
- Set an example. Greet everyone when they arrive at your events. Make time to introduce new people to everyone else. If being welcoming is your priority, other members will follow your lead.
- Communicate. Answer questions and comments on your event in a timely fashion. Showing a member you’re there to help and welcome them builds trust even if you’ve never met.
Clarify your expectations for every member. Hold each other accountable through honest communication and empathy. Show your members that you’re warm and approachable, and they will be too.
- Empower everyone. Instilling trust in your members will encourage them to trust you, too. Build a leadership team and coach your organizers to uphold your values.
- Collaborate. You’re not in this alone. Ask for event ideas, venue recommendations, and feedback. Implement change wherever it makes sense.
- Stay active. Always make sure your members know what’s up next. Keep scheduling events!
Part of being friendly and welcoming is respecting your members. They want to be a part of your community, so make it easy for them.
- Stay on topic. Schedule events that focus on your community’s goals. Avoid scheduling too many events that don’t align with your mission.
- Balance your onsite communication. There’s a difference between keeping people informed and overloading them with emails. Be respectful and condense your messages. Highlight what’s most important, and make sure the information only goes to those who need it.