Although we improved our notifications system and reliability a lot, you may occasionally experience some inconsistencies with the notifications you receive.
To help you navigate the different notifications you should receive, we’ve published a comprehensive article that explains in detail the communications you can expect: What notifications should organizers and members receive?
As a general rule, keep in mind that when you enable a push notification you’ll no longer receive the email that corresponds to that notification. If you'd prefer to receive an email update, make sure to opt out receiving that type of push notification. Learn more in Editing my push notification settings.
Here you can find a list of common notification issues and related troubleshooting:
- I don’t receive notifications for my events and groups
- I receive too many notifications from Meetup
I don’t receive notifications for my events and groups
When it comes to notifications about events and groups, announcements should be consistently received (either via push notification on the app or via email), but reminders are not always sent. This difference helps us reduce the amount of emails coming to your inbox.
To double-check that announcements and important reminders are consistently sent to you:
If you’re using Meetup on your desktop or mobile browser
- Try switching to a different browser
- Try switching to the Meetup mobile app
- Verify that your (or your members’) notifications and alerts are correctly switched on.
- Verify that your (or your members’) notifications aren’t going to the Spam folder.
If you’re using the Meetup mobile app
- Check your app store for new updates
- Make sure to download and install new releases as soon as they’re available to benefit from recent bug fixes
- Verify that your (or your members’) notifications and alerts are correctly switched on
- Verify that your (or your members’) notifications aren’t going to the Spam folder
I receive too many notifications from Meetup
Even if you turn off all email updates, Meetup will still send you important emails regarding policy updates, or any changes to your subscription or member dues, as well as notifications about group discussions in groups you’re a member of.
You can however limit the notifications you receive from Meetup and your Meetup groups.
From Desktop Web
- Click on your circular Profile button in the upper right-hand corner.
- Select Settings.
- Select Email Updates.
- To disable most emails, scroll down to the bottom of the page and select Turn Off.
- Click Edit next to each of your Meetup groups to choose which emails you’d like to receive for that group.
From Mobile Web
- Click the menu button in the upper left-hand corner.
- Select Settings.
- Select Email Updates (the envelope icon).
- To disable most emails, scroll down to the bottom of the page and select Turn Off.
- Click Edit next to each of your Meetup groups to choose which emails you’d like to receive for that group.
From Android or iOS App
- From the Home tab, tap your circular Profile icon in the upper right-hand corner.
- Tap on the ... Three dot icon (Android) or on the Gear icon ⚙️ (iOS).
- Select Manage notifications from the drop-down menu.
- Tap on Email Updates.
- Toggle the slider to choose each type of email you’d like to receive.
- Below, tap on the name of each of your Meetup group to edit its email settings.
Meetup is always working to let the notifications feature smoother and reliable to all our users. If you keep experiencing issues on this, you can contact our Customer Support providing a screenshot.